IT Service Delivery Rep Mid (Government) Pearl Harbor

Mid Level High school Diploma or General Equivalency Diploma (GED) Five to nine (5-9) years' experience with Hardware or Software Asset Management. Responsible for ensuring the internal processes related to IT Service Management and Delivery are applied and used across the enterprise to ensure timely resolution of incidents and drive high availability. This role will leverage processes, utilizing ITIL best practices, to ensure the IT organization designs, deploys and sustains high quality, highly available solutions that align with business and IT strategic objectives. The Service Controller's primary areas of responsibility will be the areas of Incident, Problem, Change and Availability Management. This role will also ensure that Information Technology has the appropriate level of process definition, rigor, and reporting to deliver the highest level of availability, quality, value, flexibility and visibility to the organization 

IAT-2 / Security+

Foundations preferred 

Must be a US Citizen and possess Secret Clearance

AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V


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