Field Support Specialist (Duluth)
repairing and modifying end user devices such as personal computers,
thin-clients, network interface cards, phones, monitors, printers,
telephones, printers, pagers, and radios.
technical support on devices, integrated systems and subsystems, and
install/configure software at customer and/or field locations.
issues related to end user equipment hardware and software
Experience, and Education: Minimum education and
experience level: High School/GED with seven (7) years of experience.
Equivalent education and experience: Associate's degree and five (5) years of
repairing and troubleshooting VTC devices and systems
understand technical manuals and schematics
security and policies
to relate with team members and support workers
Required Clearance: Candidate must be clearable.
Desired: CompTIA A+, Vendor certifications desired, e.g., Cisco, Polycom
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