Customer Service Sales Representative

It's an exciting time to be employed by AT&T. Through the hard work and dedication of our Call Center Representatives and leaders, our business is strong, progressing in our media platform with a bright future that includes new ideas and great opportunities. We are building, growing and transforming our business. We are committed to providing our employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of AT&T.

Our Austin, TX Customer Service Representatives starts at $17.40 per hour, that's a yearly salary of $36,192 per year. Plus, additional incentives, unlimited monetary earnings and salary increases every 6 months of active service up to $19.30 per hour. Our management team offers up a supportive environment and motivates team members in growing professionally whether as an individual or as a team.

You'll also gain an amazing benefits package with medical/dental/vision coverage, 401(k) plan, tuition reimbursement and paid time off. But there is more; rounding out these benefits and perks we also provided a 50% employee discount on:

• AT&T internet & fiber
• AT&T phone (formerly U-verse Voice)
• DIRECTV (including Free HBO & NFL Sunday Ticket), DIRECTV NOW or U-verse TV

Take the lead at the front line of our company. You'll offer customized solutions, identify sales opportunities and provide service for millions of customers - one at a time. Be a part of an award-winning team that passionately cares about customers. Your expert recommendations will ensure customers get the most out of the technology they love.

What does it take to deliver best-in-class service and technology? Excellent communication skills, professionalism and a desire to close the deal on sales. You'll handle customer service calls ranging from billing and payments to plan changes and upgrades. While you offer solutions and resolve  issues, you'll work to transition each call to a sales opportunity; working to meet daily and monthly sales goals. Your consultative approach to customers' needs will deliver personalized recommendations of AT&T products and services.

Career possibilities are limitless with AT&T. You will have the chance to round out your experience with on the job paid training on the latest technology. If you are 18 years or older, let's talk. 

For any questions or inquiries please contact Michelle Bailey at wm1821@att.com


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