Client Solutions Executive 4 (Government)


Come join AT&T's Public Sector Civilian Sales Team. As a direct sales position, this role generates new sales in support of federal government customers for the delivery of AT&T products/services/systems and solutions to solve customers' strategic mission and business priorities. This position is focused on Sales with the State Department or US Embassy.

Key Roles and Responsibilities:

  • Identifies and creates needs for solutions that meet a wide variety of customer needs for AT&T products/ services /systems/ solutions.
  • Builds and maintains a network of colleagues, customers, partners to share information and obtain prospects.
  • Initiates customer contacts/visits with existing and prospective customers.
  • Develops new accounts, maintains and grows existing accounts. Establishes and maintains productive long-term networks and relationships with customers.
  • Observes and participates in presenting products, service solutions that benefit customer's mission, requirements and needs.
  • Demonstrates and maintains complete extensive knowledge of the organizations entire product and service line.
  • Partners with clients to understand business needs, issues, strategies and priorities to deliver value-added business solutions.
  • Develops responses to Request for Information and Request for Proposals.
  • Utilizes consultative selling skills to close sales within assigned accounts.
  • Sells in accordance with company policy, procedures and culture.
  • Identify key trends and customer needs and leverage industry knowledge and applications to find and close opportunities.
  • Anticipates the customer's needs and provides solutions.
  • Responds to customers business needs in a timely manner to ensure customer satisfaction.
  • Owns the account relationship and is responsible for meeting/exceeding annual objectives.
  • Effectively influences customers and diffuses potential problems.
  • Assists management in devising direct sales plans and strategies.
  • Develops strategic initiatives to grow and retain the revenue stream of assigned complex accounts, while ensuring customer satisfaction.
  • Supports the extended sales team partners through coaching or mentoring. Assists less experienced peers.
  • Act as team lead for the customer relationship.
  • Establishes and maintains influential relationships at all levels internally and externally.
  • Works on highly complex projects with considerable latitude.
  • Responsible for weekly, monthly, quarterly reporting and forecasting.
  • Supports customer ordering and quotes in a timely manner

Additional Information:
 Required Qualifications:
  • Valid driver's license with satisfactory driving record
  • Current auto insurance with reliable vehicle per transportation needs of market
  • Business Degree and 5 plus years' successful sales and account management experience, with a proven record of accomplishment in meeting quota.
  • Strong Wireline and Wireless product technical knowledge
  • Excellent verbal, written, presentation, organizational and interpersonal skills.
  • Flexible team-oriented individual.
  • Decision making and problem solving capabilities.
  • Ability to present professional image of self and Company.
  • Experience in handling customer inquiries and difficult customers in a professional manner.
  • Experience with understanding and negotiating both Commercial and Federal Government customers, contracts and contract vehicles.
  • Ability to use Microsoft suite as well as other computer software packages as required.
  • Ability to travel, as required.

Principal Functional Skills / Competencies associated with this Title:
  • Account Management
  • Business and Financial Acumen
  • Competitive Differentiation
  • Consultative Selling
  • Customer-Centric Solution Development
  • Industry Knowledge
  • Operational Excellence
  • Prospecting
  • Solution Integration Expertise
  • Technology Expertise
  • Territory / Module Management/ Forecasting

AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

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