Wanted: Junior IT Support Specialist with English (double referral bonus)

1 month agoBydgoszcz, Poland

About Atos

At Atos, as a global leader in secure and decarbonized digital business technology, our purpose is to help shape the future of the information space.

Atos is a global leader in digital transformation with 107,000 employees and annual revenue of over € 11 billion. European number one in cybersecurity, cloud and high performance computing, the Group provides tailored end-to-end solutions for all industries in 71 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education, and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

Would you like to be the part of the team that every day makes the world a happier place? Do you have courage to craft the future? Do you like solving probllems and find challenges exciting?

If so, we have something for you!

We are currently looking for Junior IT Support Specialist with English

What will you do?

  • Handling incoming phone calls and e-mails from customers, helping them with hardware, software, and network issues
  • Delivering professional and prompt service to the clients
  • Keeping records of all customers enquiries in the reporting system
  • Analyzing and resolving most common enquiries by providing step-by-step solutions or using remote access to take control of the computer and solve the problem
  • Sending more complex enquiries to the relevant IT Support Team

Sounds exciting? Match your experience to needed skills


  • Basic experience in Windows OS and MS Office


  • Deep understanding of English (B2/C1)
  • Eager to develop interpersonal skills in contact with native speakers
  • Without professional experience, eager to get new IT skills
  • Good communication skills and the capacity to work as a true standout colleague
  • Problem solving attitude and efficient task management skills
  • Working experience is not necessary as on-the-job training will be provided
  • Flexibility and willingness to work on various shifts (24/7)

Nice to have:

  • Customer service experience will be an asset

What's in it for you?

  • Wellbeing programs & work-life balance - integration and passion sharing events
  • Private medical and dental care
  • Benefits platform - shopping, cinema, sport etc.
  • Co-funding of sport activities, e.g. Multisport & OK system cards, b-active program
  • Courses and certifications e.g. Google Cloud, AWS, ITIL
  • Conferences and Expert Communities
  • Gift packages for special occasions: Easter, Christmas, Children's Day
  • Appreciation for seniority: additional days off, Atos Jubilee gifts
  • Remote working or commuting allowance, relocation package
  • Charity and eco initiatives

Boost your career!

Possible future roles:

  • IT specialist: Windows desktop and server, Office 365, Citrix, VMware, McAfee, Linux, cloud solutions and all latest upcoming technologies
  • Team leader: License 2 Lead, Manager on Duty, conduct coaching & mentoring
  • Project coordinator: PRINCE2, Agile, PMI
  • Process manager: ITIL (foundation & intermediate levels), License 2 Deliver

and more...

What happens next?

  • Quick conversation with HR (via MS Teams)
  • Interview with a Manager/IT expert/project representative
  • Feedback (1-5 business days after the interview)
  • Work like you want-remotely, in hybrid mode or at our office

Choose your future. Choose Atos.

Please, attach your CV in English


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status or disability status.

We take care of your personal data privacy. More information about processing your data within recruitment process you can find on our websites:

Client-provided location(s): Bydgoszcz, Poland
Job ID: atoss-456497001