Strategic Account Manager, Jira Align

    • New York, NY
Atlassian is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.


Job description

At Atlassian, we are on a mission to help our customers compete and win in the modern, digital economy. We have built a billion-dollar, fast-growing software business with over 130,000 paying customers and hundreds of sales and implementation partners around the globe. Our culture is open, welcoming, collaborative and manically focused on our customers’ success; we are competitors who work with heart and balance. 

Recently, we acquired the clear market leader in software for Enterprise Agile Planning/Agile Program and Portfolio Management – AgileCraft – now called Jira Align. Jira Align integrates seamlessly with Jira (the standard for team agile/collaboration w millions of users) and other Atlassian offerings to help large enterprises connect their teams and work to strategy. Our solution enables transparent collaboration across Portfolio, Program/Dev and Product organizations, ensuring that everyone is working together on the highest value initiatives while predictably, rapidly delivering only what matters most. We uniquely help enterprises harness the true power of Agility, dramatically reduce their time to market, increase quality, decrease costs and better serve their customers with innovative products and services. 

The Jira Align Enterprise Sales Advocate will be responsible for consultative selling Jira Align to Atlassian’s largest customers in a territory comprised of named accounts and a geographic region, frequently working arm-in-arm with value-add partners. There is simply not a more exciting and hugely impactful strategic selling opportunity anywhere!

More about the role:

  • Team with Jira Align stakeholders including inbound and outbound sales advocates, SEs, channel managers, partners and management to consistently drive revenue through your named accounts and geography. Work cross-functionally with other parts of the Atlassian family (marketing, services, support, product management and finance/legal) to ensure your prospects are fully educated on the benefits of Scaled Agile, Atlassian’s unparalleled technology offering as well as what it takes to guarantee ultimate success in their digital/agile transformations.
  • Define and implement a clear vision for your territory and plan/communicate regularly on funnel/account/territory status, resource requirements, challenges and successes. Collaborate often with a world-class sales operations team.   
  • Regularly leverage leading tools and technology – Salesforce, the G-Suite, Slack, Zoom, etc – to work effectively both virtually/remotely and on-premise with your customers.
  • Partner, partner, partner! At Atlassian we know amazing accomplishments are the result of great teamwork, and success at the enterprise level “takes a community”. Work closely and openly with Atlassian partner management as well as directly with our partners who range from the world’s largest IT service providers to other sales and service firms of all shapes and sizes.
  • “Be the change you seek” and demonstrate unselfish leadership while helping Atlassian to continuously improve our ability to better   serve our marketplace.
  • And never, ever &@%# the customer!

On your first day, we'll expect you to have:

  • Demonstrated track record of over-plan sales achievement.A minimum enterprise selling experience of 7-10 years working in field sales for software companies focused on Digital Transformation, agile PPM, ERP, BI or other enterprise solutions.
  • A history of working effectively in multi-channel, multi-product firms where internal/external bridge-building and partnering is an essential quality. 
  • Excellent business acumen.  You understand how to position, sell and negotiate value, calculate ROI, and you are deeply trained in strategic selling.
  • You are a professional who has mastered executive communication but also feels comfortable working with technology evaluation and procurement teams.
  • You are Humble, Hungry and Smart (with a big EQ)While highly competent and confident, you remain coachable and strive to be the very best in your sales profession. Your ego is fully in-check.
  • You are never satisfied until your customer is an enthusiastic reference account and will do what it takes to help make your customers successful.
  • Along with the above, you have an extreme sense of responsibility and accountability. We have ambitious goals and you need you to execute relentlessly to “get stuff done”!



More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.


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