Senior Product Analyst

Job Description

Would you love to learn why Users act and Products grow? Do you have the niggling suspicion that some deeper analysis of products and their features might unlock the mysteries of why some features work and others are literally never used by anyone? Do you love the idea of rapidly iterating on new features as experiments against thousands of users to find ones that move the needle and hit customer engagement out of the ballpark? You’re in luck! Atlassian is looking for an analytical mind to work on our HipChat team to analyze the way customers engage with our products.

More about you

The perfect fit is someone who can analyze analytics data (using SQL, Hive, Hadoop etc.), build models based on user behaviour (using R, PySci, Weka etc.), and improve our analytics infrastructure iteratively (using scripting, Unix skills) so we can answer deeper questions. Of course, you might not have all of that today. If you're a great developer with an inclination towards data analysis and data-based decision making or a star business analyst / product manager / data scientist with skills in data analysis and at least some scripting / coding chops, then we should talk. We hope you are comfortable working with our seriously large amount of analytics data to understand trends and behaviors, investigating and establishing product metrics to hold product development teams accountable all while spreading the love of the measure - build - measure - learn cycle within Atlassian (apologies to Eric Ries, we put the measure first :) ). Ideally you have a Bachelor’s degree in computer science, information systems, or equivalent experience or at least two of the following (but the more the better):

You’ll get a lot of exposure and opportunity. Here’s who you’ll work with and what you’ll be responsible for:

  • Partner with Product and Data teams to understand business questions and make recommendations using product data

  • Partner with Product and Data teams to analyse data at critical product touch points or experiences to inform product strategy and planning

  • Partner with Product and Growth teams to plan and measure experiments

  • Partner with Product and Data teams to identify and measure key product metrics

  • Partner with Product, Engineering, and Data teams to build a best-in-class data architecture that’s structured to answer critical business questions

More about the team

In the past few years HipChat has become the chat tool loved by Whole Foods, Wired, NASA, WebMD, and thousands of other great companies. We've been shipping features like crazy but need people to help us take it to the next level. 

Huge impact - Thousands of the brightest teams rely on HipChat to bring their companies together and get work done. You'll be designing, building, and shipping features that they'll love.

Independence - We're hiring great people and letting them do what they do best. No handholding or micromanaging. Plus, we actually use our 20% time and ShipIt days to build cool stuff.

More about the perks

Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some killer perks: ample time off to relax and recharge, five paid volunteer days a year for your favorite cause, plenty of food and drinks (including beer and bubbly), ergonomic workstations with Aeron chairs, 20% work time for your passion projects, unique ShipIt days, a company paid trip after five years, generous employer-paid insurance coverage for you and your family, 401k matching and more.

More about Atlassian

Software is changing the world, and we’re at the center of it all. With more than 40,000 global customers (including 85 of the Fortune 100) and a highly disruptive business model, we’re advancing the art of team collaboration with products like JIRA, Confluence and HipChat–and we’re just getting started. Driven by honest values, an amazing culture, and consistent revenue growth, we’re out to unleash the potential of every team. From Amsterdam and Austin to Sydney and San Francisco, we’re looking for people who are powered by passion and eager to do the best work of their lives in a highly autonomous yet collaborative, no B.S. environment.

Atlassian. Powered by You.

Atlassian, Inc., will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of SFPC Art.49.

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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