Senior Engineering Manager, Jira Service Management Data Center

7 days agoBangalore, India / Remote

Working at Atlassian

Atlassian can hire people in any country where we have a legal entity. Assuming you have eligible working rights and a sufficient time zone overlap with your team, you can choose to work remotely or from an office (unless it's necessary for your role to be performed in the office). Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Atlassian Data Center products are built for enterprise and designed to be self-managed by our customers. They provide flexibility to meet the unique needs of our customers through infrastructure choices and controls. They are built to meet the expectations of quality and security of our customers and have built-in enterprise-grade features to meet the complex demands of our customers.

Jira Service Management is Atlassian's service management solution for all teams. Jira Service Management is designed to help you unlock high-velocity teams by 1) empowering every team to deliver great service fast, 2) bringing visibility to work, and 3) accelerating the flow of work between development, IT, and business teams. Built on Jira, it encompasses deeper service management practices across service request, incident, problem, change, knowledge, asset, and configuration management.

Jira Service Management is built on the Jira platform, so you'll see some terms and concepts that carry across all of Atlassian's Jira products. It's designed to bring IT, development, operations and business teams closer together with a variety of features that emphasize collaboration at speed.

Our office is in Bengaluru, but we offer flexibility for eligible candidates to work remotely across India. Whatever your preferenceworking from home, an office, or in between you can choose the place that's best for your work and your lifestyle.

Your Future Team

The Jira Service Management Data Center team is comprised of people of different backgrounds delivering large-scale web-based software. We are focused on improving the productivity of teams who rely on our service and asset management software. We are a growing, high-impact team in the Enterprise organisation of Atlassian.

We are hiring a Senior Engineering Manager to lead a team of managers, backend and frontend engineers. Your team will provide an incredible experience for users of JSM by building features they love. Your greatest responsibility will be to help set up a successful team in India, while looking after the individuals reporting to you. Mentoring and supporting their professional development, unlocking their potential and challenging them to step outside of their comfort zones to grow and excel. All while delivering on the needs and expectations of our enterprise customers, keeping our quality bar high and continuously improving the way we work.

The tech stack?

Java, Spring, OSGi, Maven, Atlassian Plugin SDK, REST, relational databases

Why join us?

Product - Be a part of one of the fastest-growing products in Atlassian's history with also the greatest potential

Team - Work with a group of friendly, passionate, and hardworking individuals. With many ways to up-skill by frequent pairing, Craft Sessions, etc.

Challenge - Investigate and solve highly complicated problems of our largest customers

What you'll do

  • Lead, inspire and grow a team of engineers
  • Partner with engineers, designers and product managers to deliver quality features for JSM DC
  • Contribute to the definition of goals and strategy for your team
  • Provide engineering leadership direction and guidance
  • Drive quality standards in the team and improve them
Your background
  • 5+ years of experience leading and developing a team of software engineers
  • 3+ years of experience managing managers
  • Experience building large-scale, web-based enterprise software
  • Familiarity with Agile software development methodologies
  • A track record of execution, risk management, and delivering outcomes
  • Passion for product, and delivering value to customers
Our perks & benefits

To support you at work and play, our perks and benefits include ample time off, an annual education budget, paid volunteer days, and so much more.

About Atlassian

The world's best teams work better together with Atlassian. From medicine and space travel, to disaster response and pizza deliveries, Atlassian software products help teams all over the planet. At Atlassian, we're motivated by a common goal: to unleash the potential of every team .

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To learn more about our culture and hiring process, explore our Candidate Resource Hub .

Client-provided location(s): Bengaluru, Karnataka, India
Job ID: Atlassian-a1a815de-8235-4514-acba-a366971296dc

Perks and Benefits

  • Health and Wellness
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • Mental Health Benefits
  • Work Flexibility
    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
    • Work-From-Home Stipend
  • Office Life and Perks
    • Holiday Events
  • Vacation and Time Off
    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement
    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
  • Professional Development
    • Access to Online Courses
  • Diversity and Inclusion
    • Founder led

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