Pre-Sales Solutions Engineer, Federal

Job description

Atlassian is looking for an outgoing technical guru who can 'talk shop' with our largest customers. Our Solutions Engineering team plays a key role in how Atlassian recommends and sells our suite of Enterprise Products and Services. How do you know if this is a fit for you?
As a Pre-Sales Solutions Engineer, you work alongside both our internal sales and channel partner sales teams, providing technical sales support and solution-fit validation. You guide customers through the execution of high profile product evaluations using in-depth knowledge of Atlassian, our Enterprise tool set, and industry best practices. This can take on many forms from product demonstrations, phone calls, email support, and occasional on-site visits. The Solutions Engineer also acts as a feedback funnel directly to our product management teams, offering insights and recommendations gathered from their customer interactions.

More about you

You want to be a part of something big. Big customers, big projects and big products define this role. Between helping enable our Enterprise Advocates to shine brighter with our customers and helping our customers find solutions to their real pain points, nothing about this role is small. If you want to be a cog in a large and defined system, then this simply is not a job for you.

Still reading? Then we ask that you have 5-7 years experience interacting with customers and the strong written and oral communication skills to back it up. You have familiarity with application lifecycle concepts and deep experience with similar ALM tools (as a user or admin, or on the vendor side), in-depth knowledge of web applications, internet technology, and infrastructure concepts. Ideally, we're looking for someone with deep knowledge in the DevOps space, understanding the ecosystem of potential integrations, and are able to discuss the merits of different branching strategies, configuration as code, and concepts like 'you build it, you run it'.  A bonus would be if you have exposure to organizations implementing agile at scale and how they go about adapting the way their teams work to deliver value to market.  Really want to win us over? Tell us about your experience using Atlassian tools in the wild.
More about our team

You’ll be talking with Global 2000 companies everyday, working closely with our go to market teams to provide an Enterprise grade experience to our customers. We're a get s#$% done global team, built on Atlassian's core values. If this mirrors how you want to work, then we are excited to have you join the team and help our company grow and change for the better.

More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Software is changing the world, and we’re at the center of it all. With a customer list that reads like a who's who in tech, and a highly disruptive business model, we’re advancing the art of team collaboration with products like Jira Software, Confluence, Bitbucket, and Trello. Driven by honest values, an amazing culture, and consistent revenue growth, we’re out to unleash the potential of every team. From Amsterdam and Austin to Sydney and San Francisco, we’re looking for people who are powered by passion and eager to do the best work of their lives in a highly autonomous yet collaborative, no B.S. environment.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

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