Enterprise Advocate

Job Description

Atlassian is revolutionising the software development industry and helping teams all around the world like Nasa, Pixar, and Tesla to advance humanity through the power of software & collaboration. We have over 85,000 customers worldwide, and the Enterprise Advocates help the largest of those accounts in their respective regions scale their investments in Atlassian.

More about you

This non-traditional Inside Sales role is based in our Austin office. Our Enterprise Advocates build and implement an effective sales strategy to drive adoption of our suite of enterprise-level products and services to our Enterprise customer base. At the same time, we want our Enterprise Advocates to be a champion for their customers, providing feedback to our product and engineering teams and helping us optimize our customer experience. All of this is done in tight coordination with our Channel Partners, Product Specialists and Marketing organization.

Enterprise Advocates are customer-focused and creative. They are able to revolutionize the traditional sales model and find new ways to optimize our sales processes. You will have the ability to take the initiative to make our sales processes as efficient as possible and share your findings with your teammates. You need to have an understanding of the Enterprise Sales process & be able to help us apply what could work to the Atlassian sales model.

We are looking for self-motivated team-oriented people to join our team. You are customer-focused, creative, an effective communicator in both written and verbal forms, and analytical by nature. Although experience in software sales is not mandatory, you must have a strong affinity of our marketplace.

You have 3-5 years experience in Sales and a track record of achieving targets, experience with our portfolio is a preference. You can effectively manage a sales cycle, build and manage a pipeline and deliver accurate forecasting. But beyond all of that, you are someone who wants to challenge the traditional Sales Model and optimize sales processes. You love working in a fast-paced international environment, take the initiative to get stuff done or try something new, and love sharing your findings with your team to ensure we all benefit from your knowledge.

More about our team

The Enterprise Advocacy team was established in the summer of 2014 and we are working from our offices in San Francisco, Austin, Sydney, and Amsterdam. We worked in Sales and Management roles in well-established Fortune 500 companies as well as exciting start-ups. We share a drive to hit our numbers and ambition to make our team successful. However, above all, we believe in the Atlassian values and want to use them as our compass in building out a new sales model. We are looking forward to having you join the team!

More about our benefits

Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, five paid volunteer days a year for your favorite cause, plenty of food and beverages, ergonomic workstations with sit/stand desks, unique ShipIt days, a company paid trip after five years, generous employer-paid insurance coverage (medical, dental, and vision) for you and your family, 401k matching and more.

More about Atlassian

Software is changing the world, and we’re at the center of it all. With a customer list that reads like a who's who in tech, and a highly disruptive business model, we’re advancing the art of team collaboration with products like Jira, Confluence, Bitbucket, Trello, and now Stride. Driven by honest values, an amazing culture, and consistent revenue growth, we’re out to unleash the potential of every team. From Amsterdam and Austin to Sydney and San Francisco, we’re looking for people who are powered by passion and eager to do the best work of their lives in a highly autonomous yet collaborative, no B.S. environment.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.


Meet Some of Atlassian's Employees

Rabya V.

Customer Advocate Manager

Rabya leads the Customer Advocate team in giving support to customers in all aspects of their Atlassian experience, answering non-technical inquiries through calls and email.

Swati R.

Engineering Manager

Swati ensures that every feature and functionality of Atlassian’s popular products are fully and fantastically integrated in ways that will create seamless and unique user experiences.


Back to top