Analytics Business Partner

Job Description

Are you passionate about answering business questions in data, translating data results to business strategies, and driving serious change? If so, this role is for you. As an Analytics Business Partner on our Customer Success and Support team, you will partner closely with business leaders, understand their challenges, find answers in data, and work with them on driving our business to the next level.

Some examples of what you will be doing:

  • Strategic partnership with business leaders

    • Develop strong collaborative partnerships with business leaders
    • Collaborate with leaders to drive business strategies and execution
  • Rhythm of the business
    • Collaborate with leaders to set business goals and track performance

    • Diagnostic business review in regular cadence
  • Forecast and planning
    • Collaborate with internal teams to forecast business growth
    • Lead recurring planning to optimize resource, including hiring, opex, and org. design
  • Business insights

    • Identify business challenges and growth opportunities
    • Conduct insightful analysis on major trends

Some examples of the skills and tools you'll use are:

  • Analytics: Statistics, data distributions, summary/aggregation methods, operational KPI development
  • Tools: SQL, Tableau, Excel, etc.

You'll work together with business leaders, analysts, data engineers, project managers, and subject matter experts to deliver impactful outcomes to the organization. 

The job is more than just numbers; to be successful you'll need to deeply understand the business and be comfortable engaging with business leaders and team members in a global organization.


More about you

You've been working with data for 8+ years and have a BS degree in Statistics, Mathematics, Economics, Computer Science or other quantitative discipline. You have strong business acumen, lovedriving strategy, making big changes, and influencing others. You value high-quality work with attention to detail and have a track record of delivering both. You combine curiosity with critical thinking and good judgment, and like asking "why" to unravel a seemingly complex problem and get to the root cause. You know how to gather, document, and interpret business requirements.

When you encounter a problem you come up with multiple solutions, weigh the tradeoffs and efforts, identify the best path forward, and exercise good judgment to drive ahead. You're comfortable interacting with people across all levels of an organization and can field questions during a presentation like a pro. You're self-driven and find ways to be impactful.

To keep pace with our rapid growth and evolution you learn new things quickly. You can take an ambiguous assignment and derive valuable insight. You use multiple tools and methods to find trends and correlations by mining data, and couple that with intuition and quick tests to prioritize how to drive forward on complicated problems.


More about our team

You'll be joining a growing analytics and project delivery team located in multiple regions across the globe. We challenge each other constantly to improve our work and ask hard questions. We're direct, focused, and demand excellence, but there's laughter in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things. BBQ, tacos, and coffee are a few of our favorite things.


More about the perks

Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some killer perks: ample time off to relax and recharge, five paid volunteer days a year for your favorite cause, plenty of food and drinks (including beer and bubbly), ergonomic workstations with Aeron chairs, unique ShipIt days, a company paid trip after five years, generous employer-paid insurance coverage for you and your family, 401k matching and more.


More about Atlassian

Software is changing the world, and we’re at the center of it all. With more than 100,000 global customers (including 85 of the Fortune 100) and a highly disruptive business model, we’re advancing the art of team collaboration with products like JIRA, Confluence, Trello and Stride–and we’re just getting started. Motivated by honest values, an amazing culture, and consistent revenue growth, we’re out to unleash the potential of every team. From Amsterdam and Austin to Sydney and San Francisco, we’re looking for people who are powered by passion and eager to do the best work of their lives in a highly autonomous yet collaborative, no B.S. environment.

Atlassian. Powered by You.

But Wait, There’s More...

Additional Information

All your information will be kept confidential according to EEO guidelines.

Meet Some of Atlassian's Employees

Rabya V.

Customer Advocate Manager

Rabya leads the Customer Advocate team in giving support to customers in all aspects of their Atlassian experience, answering non-technical inquiries through calls and email.

Swati R.

Engineering Manager

Swati ensures that every feature and functionality of Atlassian’s popular products are fully and fantastically integrated in ways that will create seamless and unique user experiences.

Back to top