Accounts Operations Specialist

Job Description

Atlassian is looking for an experienced Programs Operations Specialist to join our global Field Operations team. Are you passionate about turning customers into loyal fans? Are you excited to join a global team helping thousands of other teams do the best work of their lives? If you are, we'd love to talk to you!

Here, you'll be able to:

  • Perform Partner support related functions that will enable increased revenue monitoring Partner sales performances, eligibility & administering due Partner discounts & corresponding privileges
  • Reviewing Partner Agreement Terms and processing registrations
  • Working with the accounting team on timely payment and delivery of products & services
  • Accurate data entry to facilitate real-time dashboards so all relevant teams have visibility on status of all deals in progress
  • Maintaining process documentation and contract packages in an audit-ready format
  • Maintain compliant, information, system & process requirements in compliance with SOX
  • Work with finance, legal and sales teams on ongoing process optimization

More about you

You’re the ultimate professional and passionate about quality! On your first day, we’ll expect you to have:

  • 2-3 years’ experience in either the financial &/or accounting industries with support & operations exposure, transactions processing background ideal
  • Strong process & systems orientation
  • Experience in contracts administration in conjunction with Legal & Finance teams
  • Background in data analysis, support, operations
  • Good working exposure in varied transactional & support & sales related systems (Eg. Salesforce)
  • Proficient level with Excel, ideal
  • Strong interpersonal skills with the ability to work/influence across organizational boundaries
  • Self-motivated, results & detail-oriented, with strong sense of urgency
  • Ability to multi-task and solve problems as they arise
  • Demonstrable evidence of work accountability
  • Excellent verbal and written communication skills
  • Team player
  • College degree or equivalent tertiary education

More about our team

Our mission is to support the global field sales teams with urgency, transparency, and accuracy. We’re passionate about helping them scale and achieve their goals because their success is our success.

To learn more about working with the Sales Operations Team at Atlassian, check out our Marketing Team page!

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