Manager, Service & Repair
Manager,Service & Repair
TheManager, Service & Repair supervises and coordinates activities of Cellphone RepairTechnicians. You'll manage techs across multiple retail locations whileensuring that production and quality standards are achieved.
What will you do?
- Manage Cellphone Repair Techniciansand Lead Technicians responsible for repair work at retail stores.
- Deliver in-field technicaltraining to enhance technical expertise of the teams
- Measure effectiveness ofservice and repair functions to determine if performance standards have been met.
- Develop employees to insurethey have a clear understanding of performance metrics.
- Develop, plan, and implementcontinuous process improvements in labor efficiency, labor utilization, andtotal operating costs.
- Manage parts inventory forrespective store locations.
What we offer:
- Competitivepay and benefits including health, dental, and vision.
- RetirementSavings Plan
- TuitionReimbursement Program
- VehicleReimbursement Program
- Ongoingtraining to grow your skills
If you're a good fit for the job, you'll have:
- Bachelor'sdegree and two years related work experience or Associate's degree and four –six years related work experience
- Twoyears of supervisory experience
- Prior experience motivating and coaching employees
- Technical experience in assembling and/or dissembling electronicdevices preferred.
- Priorexperience training others on technical repair work
- Strongoral and written communication skills
- Strongteamwork and collaboration skills
- Basicknowledge of Microsoft Office
#mobiledevicerepair #mobilerepair #mobilerepairtech #mobilerepairtechnician#mobiledevicerepairtechnician #iphonerepair #samsungrepair #mobilerepair#technicalrepair #smartphonerepair #smartphonerepairtechnician #devicetechnicans#devicerepair #electronicrepairtechnican #electronicrepair#mobiledevicetechnician
Meet Some of Asurion's Employees
Senior Manager, Software Engineering
Bryant manages the Software Development Group at Asurion that focuses on back-office technology. By doing so, he helps deliver new products and business capabilities.
Back to top