Field Technician (Detroit)

    • Detroit, MI

Detroit, MI

The Field Technician Level I is responsible for installation of 5G wireless broadband networking equipment in customers' homes.

Essential Functions:

• Achieve complete customer satisfaction 100% of the time by performing work in a professional, timely and approved manner

• Accurate daily, weekly and monthly documentation/reporting of service tickets and installations

• Complete installations and repairs using power and hand tools

• Terminate terminate network cable and run cables through walls and ceilings

• Follow and enforce the Company's policies and procedures, including the Field Operation guidelines and safety, at all times

• Use mobile APPs to facilitate installations and service calls

• Perform miscellaneous duties as assigned


• One (1) + years experience in installation of Cable TV, Satellite TV or Alarm industry

• Ability to lift 65 lbs.

• Ability to work off the ground on ladders

• Bilingual is a big plus

• Must have excellent customer service skills

• Ability to complete installations and repairs using power and hand tools

• Ability to terminate network cable

• Ability to run cables through walls and ceilings

• An energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image;

• Good verbal communications and writing skills;

• Maintains valid driver's license and driving record that meets company standards at all times

• Must pass background check and drug screen

Work Environment:

• Work is performed in indoor and outdoor settings with regular exposure to extreme cold, heat, direct sunlight, dirt, hazardous electrical equipment, wiring, tools and underground and elevated heights.

• May require working on-call during after hours and weekends.


  • Company issued vehicle, tools, uniforms and gas card
  • Paid Training
  • Paid Time Off (holiday and vacation)
  • Performance Incentive Bonuses
  • Medical/Dental/Vision/Life/Disability Insurance
  • 401K Retirement Plan with company match

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