Cellphone Repair Technician

    • Plano, TX

Our team of Part Time Cellphone Repair Technicians keep our customers connected by repairing their mobile devices. You'll work inside a retail store and be the face of Asurion's in-store operations team delivering our award-winning personalized customer resolution experience.

What will you do?

  • Resolve customer issues relating to equipment problems by fixing phones, tablets and other consumer electronics by determining the most effective repair method.
  • Engage with and reassure customers to deliver outstanding customer service.
  • Meet or exceed key performance objectives including service and repair metrics.
  • Perform various inventory tasks such as counting and monitoring inventory levels.
  • Demonstrate Asurion's Core Values in all interactions.



What we offer:
  • Paid Time Off
  • Ongoing training to grow your skills
  • Uniform allowance
  • Subsidized cell phone plan


If you're a good fit for the job, you'll have:
  • Six months experience with product service support or troubleshooting electronics
  • Six months face-to-face customer service experience
  • Knowledge of mobile devices and operating systems
  • High School diploma or equivalent
  • Strong oral and written communication skills
  • Strong teamwork and collaboration skills
  • Basic knowledge of Microsoft Office


Store Location for this job posting:

921 N Central Expy Ste 102, Plano, TX 75075 #SmartphoneTechnician #WirelessDeviceTech #WirelessDeviceTechnician #WirelessTech #WirelessTechnician #ElectronicsTech #ElectronicsTechnician #PhoneTech #PhoneTechnician #iPhoneTech #iPhoneTechnician #SamsungTech #SamsungTechnician #MobileRepairTech #MobileRepairTechnician #DeviceRepairTech #DeviceRepairTechnician #PhoneRepairTech #PhoneRepairTechnician #CellphoneRepairTech #CellphoneRepairTechnician #CellRepairTech #CellRepairTechnician #MobileDeviceRepairTech #MobileDeviceRepairTechnician #iPhoneRepairTech #iPhoneRepairTechnician #SamsungRepairTech #SamsungRepairTechnician #SmartphoneRepairTech #SmartphoneRepairTechnician #WirelessDeviceRepairTech #WirelessDeviceRepairTechnician #WirelessRepairTech #WirelessRepairTechnician #ElectronicRepairTech #ElectronicRepairTechnician

Asurion helps people balance life and its interdependence on technology by insuring consumer devices and appliances and offering a plethora of technology solutions to keep them running.

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