Bilingual Customer Care Representative

Bilingual Customer Care Representative



English/Spanish Bilingual



Are you dedicated to providing exceptional customer service and driven to get results? Join Asurion's front line support team today as a Customer Care Representative in Nashville!

As a Customer Care Rep, you will maintain exceptional customer service while providing remote support for customers' inquiries about lost or damaged devices and resolve customer issues in a timely manner to get them back online in this fast-moving, tech-driven world!

The only thing we're more passionate about is our people.

At Asurion, we value team success and create a rewarding and collaborative work environment where each employee can maximize their talents and contributions.

What we offer:

  • Hourly Pay Rate of $15.50 if bilingual approved + other cash bonuses
  • Comprehensive benefits package that includes medical, dental & vision health coverage
  • Vacation time and holiday pay
  • 401k plan
  • Tuition Reimbursement
  • Fun and casual work environment - food, games, and team events!

What we require:
  • High school diploma or GED equivalent
  • Flexibility to work shifts as assigned (shifts can include days, evenings, weekends, or holidays)
  • 6 months of previous work experience (retail, restaurant, call center, or equivalent preferred)
  • Must pass a pre-employment background check and drug screen

What will make you a great fit for our team:
  • Patience and exceptional listening skills
  • Dedication to problem solving
  • Solutions orientated
  • Ability to multitask
  • Professional and Reliable
  • Interested in personal growth and development
  • "Challenge accepted" attitude
  • Must be comfortable offering customers upgraded products/services and overcoming objections

#APPLINK

CCR4


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