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Asurion

Assistant Store Manager

Lake Zurich, IL

Overview

Our team of Experts have great passion for technology and connecting customers to products that enhance their everyday lives through exceptional customer support and technical expertise. We sell solutions-based products and services by building authentic connections with customers that drive long-lasting relationships. The Assistant Store Leader is responsible for overall store operations, creating a great customer experience within our retail stores as well as developing and coaching our Expert Technicians.



What you will do

  • Ensuring that every customer has a great experience!
  • Leading, developing and coaching a team of repair technicians.
  • Resolve customer issues by troubleshooting and repairing their electronic devices
  • Sell personalized product solutions that meet customer needs
  • Expand your knowledge of UBreakiFix's products and culture
  • Deliver world class customer service
  • Demonstrate UBreakiFix's Core Values in all interactions
  • Be responsible for inventory management

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What you need to be successful
  • A passion for solving problems and delivering solutions
  • A love for people and the devices that enrich their lives
  • Reliable and flexible when it comes to dealing with difficult situations
  • The ability to quickly adapt in an ever-changing environment
  • Motivated to meet and exceed evolving key performance objectives
  • Ability to work a flexible retail schedule


You are a good fit if you have
  • Two years face-to-face customer service/sales experience
  • Prior experience leading a team
  • Knowledge of mobile devices and operating systems
  • Strong oral and written communication skills
  • Strong teamwork and collaboration skills
  • Basic knowledge of Microsoft Office


We take care of you
  • Competitive and incentive-based pay
  • Benefits including health, dental, and vision
  • Retirement Savings Plan
  • Paid time off
  • Tuition reimbursement program
  • Ongoing training to grow your skills

Job ID: Asurion2-SUP08529
Employment Type: Other

This job is no longer available.

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