Solutions Engineer
- Singapore
As we are expanding our footprint in Asia, we are looking for a senior Pre-sales Solutions Engineer to join our APAC team and help build our presence in Singapore! As a Solutions Engineer at Asana, you’ll play a critical role in helping our prospects understand the value of Asana and transform the way they are getting work done.
What You'll Achieve:
Through your deep product knowledge, keen interest in teamwork and the future of work along with expertise in how companies use and deploy SaaS applications, and objection handling in customer interactions, you’ll support our APAC sales team and ensure they constantly move towards close.
We’re looking for someone who will make it their mission to streamline every part of Asana’s sales process and be the evangelist and primary customer-facing voice of our Product and Engineering teams. You’ll be a founding and strategic member of the Asia team working closely with Sales and Customer Success both in-region and in APAC HQ out of Sydney.
Then, as a key voice of the customer back to the Product team, you will identify and help overcome technical, educational, and competitive obstacles to our continued growth.
This role and unique opportunity will be based out of our new Singapore office.
About You
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2+ years in a Sales Engineering, Technical Account Management or Professional Services in a B2B SaaS environment
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Proven track record of achieving results while balancing demanding expectations
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A storyteller, who’s comfortable presenting a company and product to anyone in any setting
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Ability to clearly articulate technical topics to a non-technical audience
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Ability to identify and eliminate sales and product obstacles creatively and quickly
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Experience responding to technical questions and security requirements from customers
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A consultant for our partner ecosystem to help them drive success and convert our mutual clients
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A business-friendly communication style and ability to present well in front of business audiences
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Fluency in written and spoken English (other languages like Mandarin would be advantageous)
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Demonstrated success dealing with ambiguity in a high growth environment
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Conversational level experience with JSON and RESTful APIs
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Hands-on development or scripting experience would be advantageous
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Deep knowledge of SaaS pricing/packaging models and software/SaaS buying behaviours desirable
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Cross functional collaboration experience (marketing, business, product teams) advantageous
About us
At Asana, we're building a better way to work, fueled by transparency, inclusion, and technology that is a force for positive change. Asana is a work management platform that helps teams orchestrate their work, from daily tasks to strategic initiatives, so they can move faster and accomplish more with less. For the past 5 years, we've been named a top workplace, including top 10 Great Place to Work Best Small & Medium Workplaces, #1 Fortune Best Workplace in the Bay Area for four years in a row, #8 Fortune Best Workplaces for Women, #14 Glassdoor Best Place to Work, and one of Ireland's Best Workplaces. With offices all over the world, we are always looking for curious, collaborative, and mission-driven people to help us enable the world’s teams to work together effortlessly.
We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that Asana upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, and veteran status.
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