Sales Development Representative

Are you intellectually curious, willing to learn, and enticed by a fast-paced, hyper-growth company? At Asana, we’re passionate about our people: we provide mentorship, career-development, and we promote from within. As a Sales Development Representative, your role is to lay the foundation for our Sales team by engaging with existing Asana users, as well as new contacts associated with high value accounts. Using outreach emails, phone calls, and social media, you will connect with these targeted contacts using the best possible messaging. You will be an n Asana brand ambassador, acting as the foundational entry-point for our customers, guiding them through their initial interactions with our sales teams. As an SDR, you’re on the promotional fast-track within the Asana sales organization. This is a great opportunity to learn the fundamentals of sales and work with a product-centric team that is perfecting a newer (and more profitable) technology sales engine. 

What You’ll Achieve

  • Provide a great customer experience for Asana’s prospective customers 
  • Collaborate alongside Account Executives to qualify customers, build pipeline, and drive deals
  • Maintain active engagement with prospects using creative follow-up communication
  • Efficiently manage a high volume of inbound and outbound communications 
  • Conduct qualification meetings with new customers
  • Accurately enter, update, and maintain daily activity and prospect information in Salesforce
  • Analyze sales data and recommend new outreach strategies
  • Provide suggestions to the SDR team lead to improve external communication and internal processes
  • Meet & exceed monthly and quarterly targets 

About You

  • Interest in growing into a career in Software Sales (SaaS) or other business functions
  • Passion for technology and an ability to speak knowledgeably about the industry
  • Excellent writing skills with attention to grammar and tone
  • Clear communication, a deep sense of empathy, and a commitment to integrity
  • An analytical thinker who can see trends across vast amounts of data
  • A self starter who can diagnose inefficiencies and optimize processes to maximize results
  • A commitment to learning, being adaptable, and having a great attitude
  • Coachable and open to feedback 

Nice-to-haves

  • 1+ years of SaaS sales experience, SDR/BDR experience preferred
  • Previous startup experience
  • Salesforce experience

About us

Asana helps teams orchestrate their work, from small projects to strategic initiatives. More than 75,000 organizations and millions of users rely on Asana, including AirAsia, AllBirds, Grab, KLM Air France, Kohl’s, Sephora, Traveloka, and Viessmann. Asana has been named a Top 5 Best Workplace and the #1 Best Workplace in the Bay Area by Fortune three years in a row, and one of Glassdoor’s and Inc.’s Best Places to Work. With nine global offices, including a San Francisco headquarters and flagship offices in Dublin, New York, Sydney, and Tokyo, Asana is always looking for curious, collaborative, and mission-driven people to help us enable the world’s teams to work together effortlessly.
 
Our goal is to ensure that Asana upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, and veteran status, and we'd love to learn about what you can add to our team.

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