Technical Solutions Associate
Position:Technical Solutions Associate
● Responsible for pre-sales technical support and assisting sales staff and external customers by running and verifying complex configurations on hardware and software.
● Conduct regular product demos for assigned solutions to partners and end users.
● Enable partner technical teams on how to effectively demo solutions during various stages of sales cycle
● Provide pre-sales technical support to and run/verify complex configurations for internal sales staff and external customers on hardware and software.
● Answer routine technical questions for resellers and sales reps.
● Configure/validate basic and complex requests from resellers, making simple product enhancement suggestions.
● Maintain required vendor certifications.
● Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience
● Completes work under moderate supervision
● Likely to act as an informal resource for colleagues with less experience
● Identifies key issues and patterns from partial/conflicting data
● Takes a broad perspective to problems and spots new, less obvious solutions
Experience / Education
Typically requires a 2 year degree and 3–5 years of experience or High school graduate with equivalent related experience. May require specific certifications.
Time Type:Full time
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