Quality Specialist

Position:Quality Specialist

Job Description:


  • Understanding of Root Cause methodology (5 why, 8D, fishbone diagram, other applicable Quality tools).
  • Completion and submittal of Corrective Action Responses.
  • Ensure that both an appropriate and adequate investigation takes place in all cases. This includes the recording of all communications between the various parties and all information taken into consideration.
  • Understanding of First Article process (not programming).
  • Generation, submittal and maintenance of First Article files.
  • Take full responsibility for the dealing with relevant queries and requests for information.
  • Must approach all matters in a non-biased and professional manner
  • Carry out relevant research as required and requested by Quality Manager.
  • Help provide support and issue resolution via e-Mail, phone and online meetings.
  • Draft documentation as required and requested.
  • Prepare daily, weekly, monthly statistical reports as appropriate.
  • Issue and manage supplier corrective action/failure analysis requests, including verification and follow-up activities including UBT reports
  • Reviews and escalates CAPA issues and process.
  • Participates in on-site audits and facility tours.
  • Performs process audits as directed to insure that the work instructions accurately reflect the current process.
  • Other duties may be assigned as required.

The Ideal candidate will also possess the following skills:

  • Able to work independently and efficiently to meet deadlines.
  • Able to promptly answer support related email, phone calls and online meetings.
  • Self-motivated, detail-oriented and organized.
  • Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
  • Working experience with ETQ, Microsoft Office, Aegis and Oracle based programs.
  • Must have ability to understand and read blueprints and to understand manufacturer's data sheets.


  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required.
  • Requires an individual that will take the initiative to quickly gain process and product knowledge and be able to apply that knowledge with minimal direction. Be able to gain a quick understanding of documentation structure and applicable processes.
  • Self-motivated, team oriented individual who can work independently and can multiple several tasks. Maintain focus on project schedules and follow through to meet them.

Experience / Education

Requires a 2 year degree and 2–4 years of experience or High school graduate with equivalent related experience.


Time Type:Full time

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