Quality Management System

The tension between possibility and practicality is what we resolve. At Arrow, we’ve come full circle— from being a parts supplier at the physical heart of the radio business to being a global partner in the ongoing transformation of the most complex and exciting business on the planet. We are visionaries. Innovators. Mentors. In order to thrive and survive in today’s marketplace, we anticipate what will come tomorrow for our forward-thinking partners.

Arrow serves as a supply channel partner for over 100,000 original equipment manufacturers, contract manufacturers and commercial customers through a global network of more than 460 locations in 56 countries.

We are a Fortune 150 company with over 17,000 employees globally. Headquartered in beautiful Denver, Colorado, with offices worldwide.

Five Years Out is a community of builders, designers, engineers and imaginers who navigate the path between possibility and practicality. Creating the future of everything from coffee makers to cars. Are you one of them? Then you’re working with us.

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Quality Management System (QMS) Specialist

Reporting to the Global QMS Program Manager, you will be responsible for supporting the Quality Management System and its global implementation across a multitude of business units and regions. This also includes regional support for revising, developing and maintaining quality controlled process documentation.

Primary Roles and Responsibilities:

  • Support and maintain Quality Management Systems documentation including the administration of system keyword lists and groups.
  • Facilitate document control workflow for multiple facilities including working with process owners to create and change quality and work instructions that conform to quality regulatory standards
  • Identify gaps in documentation and work with internal stakeholders to remedy
  • Ensure internal process documentation is correct and in compliance with requirements
  • Assist in analyzing, researching, and documenting new and existing quality operations processes as well as systemic needs to support business processes
  • Creation of basic design specifications including both form and workflow documentation, ensuring business requirements are met
  • Develop and deliver training on processes in person and on the phone in order to implement existing QMS modules in other business units and regions.
  • Research, test, and troubleshoot issues related to Quality Management System processes as well as answer questions from users.
  • Administer and assist with the development and implementation of Quality Management System related processes.
  • Liaison on specific projects between business subject matter experts and IT.
  • Regular exchange of information to support and train new users.
  • Performs other related duties as assigned.

Education / Experience / Skills:

  • College degree or high school degree with technical training and equivalent experience; 0-2 years with college degree and 5-7 years with high school diploma.
  • Experience working with all levels of management.
  • Strong verbal and written communication skills including interpersonal skills, problem-solving skills and attention to detail.
  • Experience with MS office.
  • Experience with technical / computer systems.
  • Experience in training and communicating processes.

What is in it for you?

  • Training
  • Skills development
  • Performance coaching
  • Medical, dental, vision, paid time off, 401k domestic partners program and more.
  • Community involvement opportunities


At Arrow, we are driving innovation and choice by offering employees a variety of benefits designed to keep you and your family physically and financially healthy.

Our comprehensive, competitive benefits program is an important part of your total compensation package. We offer a variety of plans and coverage including health and welfare, retirement, paid time off, and voluntary benefits as well as resources to help you make cost-effective decisions for you and your family. Everyone counts at Arrow, and our benefits enable you to achieve and maintain better health and plan for your future as we work together toward smarter solutions in tomorrow’s technology.

Arrow offers competitive time off for you, which includes accrued vacation time, personal and floating holidays, in addition to other observed holidays. These are granted based on the date you join the company in any given year.


EOE Minorities/Females/Protected Veterans/Disabled

Arrow Electronics, Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please refer to our Hiring Process & Accommodations Request Instructions on our Career Site to let us know the nature of your request and your contact information.

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