Internal Sales Representative Pemco

Position:Internal Sales Representative Pemco

Job Description:

Main tasks will include but not be limited to:

  • Develop and manage effective relationships with assigned customers.
  • Grow and manage the business with the assigned customers, implementing sales strategies and applicable business models.
  • Work closely with Account Managers to perform the following quote management activities.
  • Occasionally participate to meetings with customers as required.
  • Be accountable for on-going Sales support activities for the Order to Invoice process, including critical shortages, order delivery status, return material authorizations and management of aged/excess inventory.
  • Manage customer returns (RMA) and related communication internally and externally
  • Ensure that Service Level Agreements and KPIs for assigned customers are met.
  • Act as customer interface for backend quality processes and for important credit and financial information.
  • Collaborate closely with Operations and other Arrow teams to support customer needs.

Must have:

  • Professional background in sales support roles or in customer service centers
  • Advanced English proficiency, both verbal and written
  • Fast-paced learning curve
  • Strong drive for results and achievement of targets with ability to set priorities and manage effectively high workload
  • Good communication skills for interaction with both internal and external stakeholders
  • Ability to respond rapidly and professionally to the demand of a high pressure commercial environment
  • High level of ownership and accountability for assigned tasks

Nice to have:

  • Previous experiences in a challenging and multicultural environment
  • Previous electronics industry experience/knowledge
  • Advanced IT skills (MS Office, ERP's and quoting tools)
  • Additional European languages


Time Type:Full time

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