Inside Sales Representative - E-Commerce
Position:Inside Sales Representative - E-Commerce
Inside Sales Representative – E-Commerce
- Grow and manage the business with the assigned customers, implementing sales strategies and applicable business models.
- Develop and manage effective relationships with assigned customers.
- Ensure profitability targets set for the assigned customers are met.
- Ensure that Service Level Agreements and KPIs for assigned customers are met.
- Act as customer point of contact for RFQ, quoting coordination.
- Be accountable for on-going Sales support activities for the Order to Invoice process, including critical shortages, order delivery status, return material authorizations and management of aged/excess inventory.
- Act as customer interface for backend quality processes and for important credit and financial information, negotiating credit lines & terms and being the first point of escalation for credit related issues.
- Collaborate closely with Operations and other Arrow teams to support customer needs.
Key candidate requirements:
- Good industry knowledge
- Good business acumen and ability to identify growth opportunities
- Strong drive for results and achievement of targets
- Strongly customer oriented
- Strong analytical and problem solving skills
- High level of ownership and accountability for assigned tasks
- Good communication skills suitable for both internal and external communities
- Can effectively cope with change and be comfortable with ambiguity
- Ability to respond rapidly and professionally to the demand of a high pressure commercial environment
- Willing to work in a challenging and multicultural environment
- English mandatory both verbal and written
Time Type:Full time
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