Infrastructure Engineer II

Infrastructure Engineer II

Job Description:
• Daily triage and update/resolution of tickets generated by CRM ticketing system and respond to inbound phone and electronic requests for technical assistance.
• Configure, implement and maintain all security platforms and their associated software, such as firewalls, intrusion detection/intrusion prevention, URL Filtering.
• Ensure network security best practices are implemented through auditing: firewall configurations, change control, and monitoring.
• Manage situations in a professional and courteous business manner with an emphasis on customer satisfaction, while timely keeping the customer abreast of expectations, problem status and completion.
• Other duties as assigned.

Core Competencies
• Knowledge of security network devices (Palo Alto Firewalls, F5 Load Balancers, Infoblox DNS, IPAM appliances, Web Proxy, etc.) and other security networking hardware/software tools.
• Knowledge of Private Cloud based secure deployments (Azure) as well as Cloud based application security (Office 365, Skype).
• Demonstrated understanding of information security concepts, standards, practices, including but not limited to firewalls, intrusion prevention and detection, TCP/IP and related protocols, device monitoring and log management and event monitoring/reporting.
• Experience in LAN and WAN technologies.
• Strong understanding of TCP/IP, subneting, routing, access control lists, firewalls, IPsec VPN, NAT and network traffic analysis.
• Demonstrable analytical and technical aptitudes with focus on identity and alleviating the root cause of the issue; solves the whole problem.
•Wireless security, 2 factor authentication support experience. Understanding of Radius, Tacacs+, protocols ClearPass based deployment. Ability to work with Juniper firewalls, Unix\Linux based systems, and scripting is a plus.

Experience / Education

• Minimum 2-year hands on Palo Alto experience.
• Preferred professional certification include: PCNSE, ACE, CCNP, CISSP, F5-CTS, F5-CSE
• Bachelor's Degree in Information Systems or Computer Science preferred.
• Minimum of four years' experience with information technology.
• Minimum of two years' experience with information technology security.
• Excellent communication skills and experience working in a collaborative environment, or as an individual contributor.

Bangalore (GESC)

Time Type:
Full time

Job Category:
Information Technology

Back to top