HR Associate, HR Solutions Center, Asia Pacific

HR Associate, HR Solutions Center, Asia Pacific

Job Description:
Principal Accountabilities
• Serves as Team Lead to the HR Administration function. Prioritizes and assigns incoming inquiries to HR Specialists I, based on area of focus and bandwidth. Responds to escalated inquiries via phone, e-mail, or case management system. (30%)
• Support the administration of sensitive HR processes, including creating documents for sensitive employee severance actions, based on outlined policies/guidelines. (20%)
• Ensure processes and procedures are documented in standard process flow and standard operating procedure (SOP). Routinely reviews for updates. (15%)
• Educate clients of services available to them and ensure accountability towards self-service tools such as Workday (Arrow's HRIS) and other systems. (15%)
• Utilize Workday to process specific employee-related transactions, in addition to auditing work performed by other members of the team. (10%)
• Continuously create and define process improvements focusing on standardization related to HR programs, initiatives and inquiries. (10%)

Job Complexity
• Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience
• Completes work under moderate supervision
• Likely to act as an informal resource for colleagues with less experience
• Identifies key issues and patterns from partial/conflicting data
• Takes a broad perspective to problems and spots new, less obvious solutions

Experience / Education
Typically requires a 2 year degree and 3-5 years of experience or High school graduate with equivalent related experience. May require specific certifications.


Time Type:
Full time

Job Category:
Non-Customer Facing/Supplier Facing

See Inside the Office of Arrow Electronics

Arrow is the ultimate technological enabler, working directly with partners, suppliers, and manufacturers to understand what’s possible and help them create it. They seek to bridge the gap between the possible and the practical. Arrow encourages its employees to live in the world that doesn’t quite exist yet—the world of Five Years Out.

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