Deployment Technician II - San Francisco, Ca

Position:Deployment Technician II - San Francisco, Ca

Job Description:

Responsibilities:

Technical Knowledge (Training will be provided):

  • Technical/functional knowledge of computer hardware
  • Familiarity with the Android OS mobile platform
  • Barcode/Asset tag scanning
  • Onsite data erasure
  • Ability to change BIOS settings
  • Ability to set up a mobile network
  • Ability to identify system errors and apply above average knowledge of computer hardware

Shipment Preparation:

  • Package, palletize, load, transport, and unload freight in a manner that adheres to all required safety and quality standards.
  • Prepare, receive and remit appropriate documentation for the delivery or pick up of freight to ensure accurate order tracking, billing, and timely service.
  • Responsible for managing packaging supply inventory at an AVR facility or cross dock
  • Responsible for all inventory management, onsite scanning, and reconciliation using Arrow's mobile scanning technology.

Driving:

  • Remove, transfer, and deliver electronic assets and equipment to an AVR facility or cross dock.
  • Maintain all motor vehicle logs, documentation, and driving standards as required by the Department of Transportation (DOT), federal/state authorities, and Arrow Electronics.
  • Regularly inspect all company assigned equipment and hardware
  • Report repair and/or maintenance requests to dispatch
  • Maintain vehicle in a clean and fueled state of readiness.
  • Safe driving record with no traffic occurrences over the last 30 months
  • Arrow will sponsor attainment of Class B CDL

Quality and Customer Service:

  • Provide courteous and professional customer service
  • Delight the client
  • Bridge client relations
  • Adhere to all quality, environmental, health and safety standards

Minimum Qualifications:

  • High school diploma or equivalent and 2+ years' driving experience
  • Must be at least 21 years old and able to lift up to 75 lb.'s without assistance
  • Professional appearance and behavior, including punctuality
  • Be results oriented, and have excellent attention to detail
  • Ability to interface with technical and non-technical staff
  • Strong communication skills: written, verbal, comprehension
  • Ability to understand and carry out instructions in various forms (written, oral or diagram)
  • Strong problem solving skills and adaptable to change in process or required activities
  • Ability to identify IT devices including, PC's, laptops, HDD's, printers, networking, monitors
  • Must not be disqualified to drive a commercial motor vehicle as per CFR 391.15
  • Must have a clear driving record showing no accidents in a thirty (30) month time period and no more than two (2) moving violations in the same time period
  • Ability to work independently and perform other duties as assigned

Preferred Qualifications and Experience:

  • Previous ITAD experience and familiarity with asset management / value recovery programs.
  • Previous experience in a manufacturing, warehouse, or production environment
  • Previous experience packaging and transporting IT Assets and devices
  • Valid Class B CDL and ability to drive 26 ft. box truck w/ Air Brakes

Location:California-Remote

Time Type:Full time


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