Customer Service Agent

Position:
Customer Service Agent

Job Description:
ABOUT THE ROLE
The Customer Service Agent at Arrow will work as part of a busy team providing excellent Customer Service to Arrow customers. You will be responsible for providing day to day sales support and customer service activities for assigned accounts.

This role is a great opportunity to gain a good understanding of Arrow across all departments.

A FEW THINGS YOU'RE AN EXPERT AT

  • Understanding of the customer service process
  • Good working knowledge of all Microsoft Applications
  • Team player
  • Highly motivated, with a pro-active approach to their workload
  • Able to work on their own initiative
  • Intelligent and keen to learn new skills
  • Confident personality
  • Understands the sales process and the importance of customers
  • Fast learner with an eye for detail
  • Good organisation skills
    A FEW MORE THINGS YOU ALSO KNOW (OR WANT TO LEARN)
  • Delivers Results
  • Customer Service Excellence
  • Influence and Relationship Building
  • Business Acumen
  • Problem Solving


Location:
Newmarket, Suffolk

Time Type:
Full time



Job Category:
Non-Customer Facing/Supplier Facing


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