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Arrow Electronics

CER I- Settlements Team

Position:CER I- Settlements Team

Job Description:

This role will be fully accountable for the successful resolution of the assigned clients' billing issues, while building positive relationships throughout the settlement process. This role is responsible for tracking and managing the clients' billing issues, meeting or exceeding daily and monthly SLAs by processing the settlements in a timely manner. The Client Settlements Rep must be able to independently perform specialized reporting within excel, and apply an in-depth knowledge of Arrow's service offerings to successfully settle all client billing issues.

  • Responsible for on-going Customer Service/Sales Support activities regarding Settlement process.
  • Manages Client reports.
  • Support Management team with the backend management of Quality processes
  • Research and troubleshoot billing errors regarding revenue share percentage, fee deductions and costing on an asset level.
  • Responsible for meeting daily SLAs.
  • Work with Management to resolve customer invoice issues

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Location:Columbus (Value Recovery)

Time Type:Full time

Job ID: cdec3883ef11b39116ee4c1f4dc44426
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Company Outings
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program

This job is no longer available.

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