Position:
Business Process Manager

Job Description:
What You'll Be Doing

• Designs, maintains and implements effective & efficient business processes utilizing their subject matter expertise in Arrows End to End business processes, systems and process improvement methodology. With the extended Business Team (Executive Sponsor, Managers & Super Users) ensure we deliver and sustain effective process consistency, excellence and adoption to support Business strategies and goals. Promotes a process driven ethos and continuous improvement mindset
• Participate in project as functional expert
• Works and contributes to projects primarily in core areas of expertise interfacing with other functions
• Prepares and or contributes to Business Case documents, and Requirement documents where System enhancements or developments are required
• Identifies and facilitates process improvement efforts with business owners
• Works with other process team members to identify and optimize global linkage and alignment on changes and implementation of processes
• Defines & monitors end-to-end process metrics to identify performance issues and resolution with business owners

• Typically requires a minimum of 8 years of related experience with a 4 year degree; or 6 years and an advanced degree; or equivalent experience.
• Requires in-depth knowledge and experience
• Solves complex problems; takes a new perspective using existing solutions
• Works independently; receives minimal guidance
• Acts as a resource for colleagues with less experience
• Represents the level at which career may stabilize for many years or even until retirement
• Uses best practices and knowledge of internal or external business issues to improve products/services or processes
• Typically resolves complex problems or problems where precedent may not exist
• Often leads the work of project teams; may formally train junior staff
• Works independently

• Insurance
• Double Pay
• Incentive
• Paid Time Off
• 5-Day Work Week
• Growth Opportunities
• And more!