Responsibilities include, but are not limited to:
- Capturing customer requirements and apply expert judgment and analysis for the design, development and implementation of technical products and systems.
- The engineer should have solid experience in software development of applications from the requirements gathering phase to design, development, testing, implementation and documentation of the application. Conveyor control/storage retrieval applications included.
- Monitoring and maintaining warehousing applications to ensure reliability/functionality
- Ability to work with other functional technical areas including business analysts, DBA's, Network Engineers, Quality Assurance specialists, Project Managers, and warehouse personnel.
- Develops and monitors vendor performance, relating to duties specific to their service level agreement.
- Serves as the primary contact for production issue notification, escalation and resolution from our vendors.
- Ability to acquire and maintain thorough knowledge of operational, logistical, business processes.
- Serve as a focal point subject matter expert of warehousing activities.
- Assist with off-hour production support of our Warehouse Management Systems.
- Perform other related duties as assigned.
- Domestic and International travel may be required.
- Bachelor level degree in a CS discipline or 5+ years of relevant experience.
- Experience supporting equipment and software within a highly volatile large distribution center.
- Experience with warehouse equipment from an application and operational perspective (Conveyor, AS/RS, Scanners, PLC)
- Experience working with vendors for software support.
- Working understanding of PLC (program logic controller) programs.
- Experience with relational databases.
- Excellent analytical and problem solving skills.
- Excellent customer service skills.
- Ability to monitor and manage the progress of tasks.
- Strong written and verbal communication skills.
- Experience in development/support of a warehousing applications.
- Experience implementing and supporting warehouse management applications, including those that control hardware.
Time Type:Full time
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Global Cloud Business Analyst
Jaqueline specializes in cloud business operations by helping new clients onboard and connect with Arrow’s marketplace, implement solutions, and understand best practices to optimize outcomes.
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