Aramark

District Manager

1 month agoPortland, OR

Job Description

The National Account Director is responsible for providing the overall vision, planning, direction, and control to assigned units for a geographic district normally generating $15-45M+ in revenue. This key leadership role is accountable for the execution of our General Management program, with a focus on growth, cost, and productivity, leading people, and delivering financial commitments.

The key success measures of a District Manager include Customer Satisfaction, Client Loyalty, Employee Engagement, and Revenue Growth.

In this role, frequent travel to client sites throughout the district is expected.

The National Account Director is ultimately responsible for the success of all LifeWorks Operation within their span of control.

Job Responsibilities

The successful candidate demonstrates capability across the following dimensions:

  • Leadership - Establish overall ownership and accountability of operational management and financial performance of multiple accounts and units. Model key leadership behaviors and ensure the highest levels of safety, quality, and service excellence for employees, clients, and consumers. Coach & mentor employees by crafting a shared understanding of how and what needs to be achieved. Reward and recognize employees. Identify and engage top talent and develop team members to their fullest potential within the organization. Plan and lead team management meetings. Ensure safety and sanitation standards in all operations.
  • Client Relationship - Establish and maintain effective client and customer rapport for a mutually beneficial business relationship. Identify client needs and communicate operational progress. Facilitate and support new business and retention activities. Ensure team completes customer satisfaction surveys in all locations.
  • Financial Performance - Build revenue and manage budget with sensitivity to costs and client needs. Ensure the completion and maintenance of P&L statements for the district. Provide oversight and take ownership to deliver client and company financial targets using Aramark systems. Understand performance metrics, data, order, and inventory trends; educate teams on key levers to improve margins.
  • Productivity - Lead managers in implementing and maintaining corporate management agenda for labor and financial initiatives. Ensure value through efficient operations, appropriate cost controls, and profit management. Ensure consistent application of Aramark's operating standards and processes (Operational Excellence) with a particular focus on efficiency standards. Understand end-to-end supply chain and procurement process and systems; ensure only authorized suppliers are used.
  • Compliance - Ensure unit managers maintain a safe and healthy environment for clients, customers, and employees. Follow all applicable policies, rules, and regulations, including but not limited to those relating to safety, health, and wage and hour.

The job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Qualifications

• Proven leadership experience, typically acquired over 5-10 years, including P&L responsibility within the hospitality, retail, facilities, direct store delivery, or food and beverage industries.

• Demonstrated leadership skills with a broad knowledge of management practices, business judgement, and client/consumer interaction.

• Confirmed ability to hire, assess, develop and grow hard-working talent.

• Established communication and teamwork skills to work with all levels on the organization from the front line associate through leadership.

• Proven success in a repeatable business model, including leading through change and turnaround initiatives.

• Bachelor's degree is generally required to be successful; advanced degree in business or related field is preferred.

Education

Bachelors preferred

About Aramark (LifeWorks)

LifeWorks Restaurant Group, an independently operated division of Aramark, designs custom solutions for clients looking to take amenities to the next level. Our team of forward-thinkers look at each opportunity as an experience-not a requirement-and deliver out-of-this world, truly sensory experiences, feeding your company culture. Learn more by visiting lifeworksrestaurantgroup.com.

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Client-provided location(s): Portland, OR, USA
Job ID: Aramark-6877_316500