Technical Client Manager

Technical Client ManagerThe AppNexus Technical Client Manager (TCM) is responsible for driving the technical success of digital publisher and advertiser clients. For publisher clients, the TCM drives adoption of the Yieldex Analytics product suite, identifies data-driven opportunities for yield and monetization improvement, and coordinates resolution of technical issues. For advertiser clients, the TCM aligns campaign strategy to marketing objectives, drives campaign success by making data-driven optimizations, and uses performance and market perspective to inform future tactics.About the team:The Services team is dedicated to earning customer loyalty while building a world-class company together. We look for people who are consultative, analytical, technically minded, and passionate about helping others. Our team implements and supports customers on the AppNexus platform, obsesses about making them massively successful, and strategizes to help them surpass their goals. Real-time advertising can fundamentally transform our clients’ businesses, and we bring it to life for them.About the job:Become an AppNexus campaign and yield management expertForm close relationships and deeply understand the customer’s business to best leverage the possibilities offered by the AppNexus product suiteSystematically design, implement and document effective campaign and yield management strategies while identifying and analyzing opportunities for improvementPartner with Account Managers to drive client success and identify opportunities for client educationBuild a world class Customer Success team through sharing knowledge with Services team members and thoughtfully identify and design efficient and scalable work streamsAbout your skills:3-6 years of work experience and a quantitatively oriented bachelor’s degreeOutstanding ability to solve problems in an independent and data-driven manner while working in an extremely fast-paced, demanding start-up environmentAbility to establish and maintain effective working relationships with colleagues and clientsExcellent time management, written and verbal communication skillsProficiency with data analysis and manipulation in Excel and a demonstrable passion for learning new technologies including digital media buying, MySQL, PHP, Python, Unix, APIs and other internet-related protocolsExperience with Internet technologies, web application development, web services and APIs is a plusHiring Manager: Josh WeinbergRecruiter:Clare Gallagher


Meet Some of AppNexus's Employees

Pamela I.

Director, Account Management

Pamela’s team of Account Managers—based in New York—work within the Publishers Business Unit—finding and supporting strong partnerships with strategic demand clients.

Wei Z.

Software Engineer

Wei builds Android software development kits for companies who incorporate AppNexus into their digital advertising strategy. She helps make sure customers have a smooth product to implement.


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