Senior Account Manager, Demand Side Platform

Senior Account Manager

The Senior Account Manager is responsible for managing and growing a book of strategic agency accounts that leverage our Demand Side Platform (DSP). Our Senior Account Managers provide business consultation, cultivate executive level client relationships, develop new business opportunities, and are key participants in cross-functional projects. We seek candidates who are analytical, business minded, proactive, and thrive in an energetic environment.

This role is perfect for someone who has a passion for problem solving and is seeking a role with direct and significant impact on the short and long-term success of the company. Excellent communication and analytical skills, including the ability to get to the route of a problem, are critical, as is the ability to exercise good judgment independently. The individual needs to be able to breakdown complex technology and explain it with simplicity, as well as liaise with anyone ranging from an analyst to the CEO.

About the team:

The DSP Agency Account Management team supports a portfolio of 200+ agencies of varying size across the US and Canada. This team is experiencing substantial growth and is hiring to meet the opportunity. Our focus is building our clients’ businesses through leading-edge technology solutions and strategic business consulting, and we partner closely with our Services, Product, and Marketing organizations.

About the job:

  • Leverage relationships to grow business partnerships; optimizing for shared goals and objectives
  • Drive long-term partnership value by developing understanding of clients’ business and technical challenges, operating environment, capabilities and goals as well as the advertising technology industry and competitive landscape
  • Use knowledge of AppNexus and Xandr offerings, data driven insights, and understanding of client objectives to problem solve together and co-create valuable solutions
  • Support the creation and delivery of quarterly and annual business reviews with clients; highlighting progress against jointly-agreed KPIs and identify new opportunities
  • Manage cross-functional teams and stakeholders in account vision and business delivery. Drive indirect (and direct where required) resources through shared goals and outcomes
  • Represent the client needs with other functional teams. Improve internal knowledge based on competitive landscape, best in house practices and marketable client success stories
  • Provide input to help shape product roadmap and AppNexus
  • Serve as a point of escalation and resolution for client service issues


About your skills:

  • Ability to excel in a client-facing, consultative role developing complex accounts (client facing experience not required)
  • Comfort in building and managing relationships at the senior level (ie C-level contacts)
  • Ability to take accountability, work under pressure, set and meet deadlines
  • Skilled at managing a project to completion, including scoping, planning, execution, and maintenance
  • Capable of gaining a deep understanding of technology enabled advertising
  • Ability to effectively communicate, present and influence clients and other stakeholders
  • Innately collaborative; demonstrated mastery of cross-functional leadership
  • Demonstrated record of going above and beyond
  • BA/BS degree required
  • 4+ years of post-college work experience; work in Finance, Consulting, Enterprise Technology, or an Agency Holding Company a plus


More about you:

  • You are passionate about a culture of learning and teaching. You love challenging yourself to constantly improve, and sharing your knowledge to empower others
  • You like to take risks when looking for novel solutions to complex problems. If faced with roadblocks, you continue to reach higher to make greatness happen
  • You care about solving big, systemic problems. You look beyond the surface to understand root causes so that you can build long-term solutions for the whole ecosystem
  • You believe in not only serving customers, but also empowering them by providing knowledge and tools


AppNexus is proud to offer equal opportunity in all aspects of employment. We strive to foster a diverse, inclusive and engaging work environment. We welcome applications from all candidates and look forward to receiving yours! Our inclusivity in action:
  • Partnering with Path Forward to offer returnships to help caregivers reenter the workforce
  • Sharing feedback openly through roundtable discussions on how to make progress on our Diversity & Inclusion goals
  • Galvanizing diversity and inclusion through our affinity groups (including OutNexus, AppNexus Women’s Network, AppNexus Latino Alliance and BlackNexus to name just a few!)
  • Partnering with Fairygodboss to support our commitment to women’s advancement in tech
  • Providing reasonable accommodations for persons with disabilities, both for interviewees and for employees. Should you require an accommodation, please let us know at your earliest convenience so that we may make arrangements


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