WW Executive Briefing Center Briefing Partner
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The Sales organization generates the revenue needed to fuel our ongoing development of products and services. This in turn, enriches the lives of hundreds of millions of people around the world. Our sales team, is in many ways, the face of Apple to our largest customers.
Apple is seeking a Briefing Partner for the Executive Briefing Center (EBC). The EBC hosts Apple's most strategic customers and partners for experiences that strengthen relationships and advance business development goals. In this role, you will orchestrate and deliver tailored briefings that create meaningful connections and drive business outcomes. As the primary point of contact for each executive engagement, you will ensure every touchpoint of the pre, during, and post-briefing journey reflects Apple's commitment to excellence.
Description
In this role, you will:
- Partner with sales teams to define clear and achievable briefing objectives that align with sales goals and customer needs
- Curate briefing agendas that address customer challenges, showcase the full value of the Apple platform, and build advocacy for Apple
- Collaborate with speakers to tailor content and demos based on the briefing objectives and the customer's relationship with Apple
- Manage speaker preparation, including providing context, facilitating rehearsals, and ensuring role clarity for all Apple participants
- Coordinate the development of brief documents for Apple executives to give them background context for briefings they attend
- Collaboratively partner with cross-functional teams like catering, facilities, and security to create a high-touch executive engagement
- Own the orchestration of internal and external participants and partners to ensure a seamless experience
- Serve as the primary host and guide for customers and partners throughout their EBC journey
- Present key content and facilitate groups of 5 to 50 participants, synthesizing and adapting real-time to ensure a briefing achieves its goals and resonates with the customer
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- Deliver a customer experience that is uniquely Apple, with sharp attention to detail
- Capture end-of-day feedback and share with the account team and sales leadership to drive follow-up and measurable outcomes
- Demonstrate cultural sensitivity and awareness in all customer and partner interactions
- Identify the content and experiences that resonate with customers, and maintain feedback loop to inform future briefings
- Stay up-to-date on the latest briefing center innovations, and maintain technical savvy to address in-the-moment issues with AV, Apple devices, and collaboration tools
Preferred Qualifications
Experience in executive briefing centers, corporate events, or B2B customer success environments
Experience managing executive-level communications and briefing materials
Familiarity with Apple's products, services, and culture
Bachelor's degree or equivalent experience
Minimum Qualifications
8+ years of experience in executive relationship management, executive engagement, high-touch customer environments, or equivalent
Proven ability to present to and facilitate strategic discussions with C-Suite leaders
Proven ability to manage multiple partners and coordinate cross-functional teams
Exceptional communication and interpersonal skills with experience collaborating with senior executives
Strong project management capabilities with attention to detail and ability to manage competing priorities
Experience with hospitality excellence and customer experience optimization
Cultural awareness and sensitivity when working with diverse, international audiences
Experience using desktop and AV solutions
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
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