Software Engineer (AI & Quality Platforms), Retail and Marcom Engineering
Marcom is Apple's creatively led team behind consumer marketing worldwide. The Marcom Platform & Services Quality Engineering team is seeking a full-stack Software Engineer to turn internal tools into a quality platform-shared services, APIs, and evaluation pipelines-for development, QE, and production. You'll apply modern AI/ML to expand automated coverage, cut flakiness, and speed CI signal. Our work supports high-visibility launches for millions of customers in 100+ languages.
Description
As a Software Engineer, you'll prototype quickly, tie engineering to business outcomes, and balance rigor with AI-driven velocity. You'll build and extend the quality platform-orchestration, retrieval, evaluation harnesses, and APIs-that scales quality across the portfolio.","responsibilities":"Build LLM-assisted quality capabilities that generate test plans/cases from specs and code changes, implement self-healing tests, detect flaky tests, and perform change-impact analysis.
Design a retrieval layer (embeddings + vector search) over specifications, PRs, logs, and historical test artifacts to power internal QA copilots and developer experiences.
Own how we test using AI-create test sets, set CI gates, alert on regressions-and report accuracy, coverage gains, hallucinations, latency, and cost.
Design and develop platform APIs for use in automation frameworks.
Preferred Qualifications
8+ years as a Software Engineer and 5+ years in automation & validation.
Cross-platform automation frameworks across web, native, and APIs; experience reducing flake and improving time-to-signal via heuristics/stats.
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Retrieval/RAG depth: metadata filtering, chunking, index design, re-ranking, evaluation; familiarity with vector databases (e.g., Qdrant, Pinecone, OpenSearch) and embeddings.
Strong Python for ML/LLM workflows; advanced TypeScript and Node for platform services.
Kubernetes and infrastructure-as-code exposure.
Expertise in mocking / dependency injection.
Ability to explain complex systems simply to engineers and non-engineers.
Minimum Qualifications
Requires Bachelor's degree in Computer Science, a technical field or a minimum of 5 years of relevant work experience.
Proficiency in Node or Python and ability to read/write the other.
Experience building an automation framework (e.g., Selenium, Jest, Playwright) or test infrastructure for at least one platform (web, native, or APIs).
Shipped an internal or external LLM-powered capability (e.g., prompting with tool/function calls,
automated evals, or CI gating; understands accuracy/latency/cost trade-offs).
Designed and operated REST/GraphQL services and data flows that feed automation/test systems;
solid integration-testing practice.
• Experience in CI/CD (e.g., GitHub Actions/Jenkins/Harness) and Docker.
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Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion
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