Content Partner Engineer

1 month agoCupertino, CA


Posted: Aug 25, 2020

Role Number: 200177837

The Apple TV Services Teams What happens when the world's most innovative engineers collaborate with the world's most creative storytellers? TV gets reinvented. Meet the reinventors: The Apple TV Services teams created and manage the Apple TV app as well as tvOS, which redefined and refined the way people watch their favorite shows, movies, and so much more - including everything they love from the major subscription services. Today, these teams also manage one of the most exciting new realms at Apple: They bring viewers the critically acclaimed and award-winning Apple Originals in Apple TV+. And they've engineered it so Apple TV+ can be enjoyed not only on Apple devices, but also directly on many new televisions and third-party streaming devices. To deliver Apple-level quality on a global scale, these engineers employ talent and tools to smoothly ingest and process a wide array of media assets. They work cross-functionally to handle video flow from content ingestion, playback, transcoding, and virtually everything else it takes to make the experience as seamless as possible. Join them to see what else is possible. Areas of work include macOS/iOS Engineering, Full-Stack Engineering, Front-End Engineering, Back-End Engineering, Quality Engineering, Machine Learning Engineering, Data Science, Data Engineering, Site Reliability Engineering, Commerce Engineering, and Engineering Project Management. As part of a team, you will work closely with our partners to migrate the Apple TV app onto new platforms. This role will collect and understand the requirements for new platforms, clearly communicate those requirements with the larger team, and help manage the pipeline of new features and issues being reported. As issues are reported you will engage with partners to investigate & debug issues, help to resolve problems , provide solutions and triage appropriately. Manage the technical engagement with our partner platforms Help with initial app bring up on new platforms First line debugging and triaging of issues Collaborate with internal and external engineering teams to communicate requirements, issues, and resolutions

Key Qualifications

  • 5+ years of relevant media and video industry experience in metadata, streaming video apps, content delivery, linear television, and external partner management
  • Extensive knowledge of delivering media applications on multiple platforms: OTT and streaming video devices, connected televisions, Set Top Box hardware
  • Comprehension of web authentication protocols and standards, in addition to experience working with customer identity management systems
  • High comfort and a track record of working with large complex data sets, such as XML data feeds
  • Experience with debugging tools for application code
  • Experience in application development
  • QA and Customer Support experience
  • Understands and can speak to Application architecture
  • Passion for video content, including live TV, Movies and Shows, Sports, and News
  • Experience representing a company and brand externally with a diverse group of media partners
  • Comfortable and calm under pressure, with proven experience working on complex, international, large-scale, time-critical projects


Drawing on your experience delivering streaming media applications across a broad array of device types and media formats, be part of a team of partner engineers helping to expand Apple's media device footprint. You will be working closely with the top media technology platforms and partners applying current and emerging technologies to achieve the user experience customers expect from Apple. You are comfortable working with a broad group of internal and external teams, with competing goals, helping to create solutions which result in everyone rallying together to deliver the best experience for our shared customers. You'll be working in a cross platform group managing the technical integrations with our platform partners alongside a varied and talented group of Apple teams that make up the core of the Music and Video services. Finding solutions, and filling in gaps is what you thrive on. We are looking for people who can express passion around what they are working on and get excited about the in home user experience. The ability to context switch between platforms, internal & external partners, and various projects is a key to success in this role.

Education & Experience

BS CS/CE/EE or equivalent experience

Additional Requirements

Job ID: apple-200177837