AIML - Manager, Data Collections

The AIML Data Collections team manages data studies throughout Apple. In this role you will engage with client teams to oversee global user studies used to develop our most critical software and hardware. You will rely heavily on your strong program management skills and your ability to lead project managers to success.

Description

You are a proven people and program manager who can thrive in a fast-paced workplace where both individual drive and team collaboration are the keys to success. You will collaborate with the client teams to design, manage and oversee global user studies to gather data to use to develop our most critical software and hardware. You will lead a team of program managers to plan and track delivery timelines, and provide technical expertise and leadership across a suite of projects to ensure the final deliveries meet the customers' expectations. You will deliver monthly volume forecast & capacity planning and handle resource and vendor management. You will oversee operational responsibilities including workflow management and process improvement. You will engage with your stakeholders regularly and you will be an an outstanding coach, mentor and leader for a critical team.

Preferred Qualifications

Experience managing complex data collection and annotation projects is a plus

Experience at a top-tier consulting firm identifying and analyzing complex business challenges, developing data-backed recommendations, and leading cross-functional teams to implement solutions.

Consistent focus on improving, standardizing and automating existing processes

Strong interpersonal and communication skills, including ability to work in a self-directed environment, and ability to present to senior management

Experience managing vendors and vendor contracting

Able to work collaboratively with engineers across organizations and time zones

High degree of adaptability, flexibility, creative decision-making and technical problem-solving abilities

Strategic thinker with the ability to see the big picture while working with ambiguity and uncertainty

Strong decision making and good judgment

Minimum Qualifications

Bachelor's of Science degree or equivalent

8+ years of program management and passionate about delivering good quality data within project timelines

Strong experience in client management, establishing relationships and leading multi-functional projects

Adept at coaching, leading and motivating a project management team

Highly organized and skilled in budget management and forecast preparation

Some travel may be required

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .