User Experience Design Lead

Who we are:

Over ten years ago, we launched AppFolio (NASDAQ: APPF) to revolutionize the way small and medium-sized businesses grow and compete. Today our software solutions serve the property management and legal industries.  At the heart of our products and services is a talented and agile team that understands the importance of a 100% customer focus.

With offices in Santa Barbara, Dallas, and San Diego, our business is built for long term success fueled by happy, loyal customers and a team of AppFolians who contribute to our great culture every day.

To learn more about AppFolio and our company values check out our profile on The Muse!

Why AppFolio?

  •      Competitive Compensation
  •      Medical, Dental, Vision, and a 401k Match
  •      Amazing company culture: focus on a complete lifestyle
  •      Recharge: 20 Days PTO + 9 Paid Holidays
  •      Built to last: Grow your career in an innovative, public company
  •      Make an impact: your work plays a key role in transforming our customers’ businesses
  •      Love your team members: co-workers are often friends too
  •      Offices stocked with healthy snacks, games, and goodies
  •      A commitment to health/wellness including onsite fitness classes
  •      Give back to your team and your community

AppFolio is looking for a User Experience Design Lead to join our our fast paced, hungry team working to bring the power of well-designed SaaS products to a multitude of vertical industries.  

The UX Design Lead manages and mentors a small team of designers and is primarily responsible for leading the direction of a holistic product experience across several small, cross functional teams.  An evangelist for user-centered design, this individual has a unique talent and passion for translating complex tasks into simple interactions, driving ease of use as our key competitive advantage.

The ideal candidate will thrive in a highly collaborative environment, eager to apply Agile and Lean UX techniques while working alongside Software Engineers, QA Engineers, and Product Managers to build revolutionary software solutions.

Responsibilities:

  • Manage and mentor a team of 2-3 UX designers
  • Collaborate with Engineering and Product Management, together with the rest of the UX Team, to ensure a consistent user experience across complex workflows being worked on individually by many small, fast-moving, cross-functional teams
  • Participate in executing on a comprehensive Design Strategy, and work towards meeting usability benchmarks and KPIs
  • Collaborate with Product Management on roadmap and strategy, working as a tireless advocate for the end user and helping to balance those needs with those of the business
  • Meet complex design challenges by participating alongside engineering, QA and product in LeanUX-inspired activities such as design studios, provisional personas and storymapping
  • Ongoing, close collaboration with team members during the sprint including impromptu discussions and brainstorming actives as well as pairing with engineers on design
  • Support designers and teams as needed with wireframes, flow diagrams, rapid prototypes and visual design to help communicate and validate design ideas
  • Facilitate user research, in collaboration with the team, to validate prototypes and conduct ongoing usability testing of the working software
  • Evangelize a cohesive user experience via the consistent use of UI patterns
  • Inspire teams beyond good usability to user delight by promoting beautiful, cutting-edge visual design

Knowledge and Skills:

  • Strong technical aptitude, product common sense, and curiosity combined with a genuine love for products, people, and user experience
  • A cutting edge portfolio of software design that demonstrates outstanding interaction design skills across multiple devices as well as a thorough understanding of graphic design, page layout and typography.
  • Experience with a variety of UX deliverables (wireframes, user flows, mockups, prototypes, etc.), but with a keen sense of when to choose the right tool(s) to communicate the design.
  • Knowledge of Agile UX and Lean UX methodologies and experience working in a highly collaborative, agile environment is a huge plus
  • Advanced proficiency with design and prototyping tools such as Adobe Creative Suite, OmniGraffle, Axure, etc
  • Intermediate to advanced understanding of HTML/CSS, with direct experience optimizing design concepts around these technologies
  • Minimum of 5 years of experience in user experience focused role with demonstrated experience in a manager or mentorship role
  • Knowledge and experience with accounting software a plus

Back to top