User Experience Design Lead

Who we are:

Over ten years ago, we launched AppFolio (NASDAQ: APPF) to revolutionize the way small and medium-sized businesses grow and compete. Today our software solutions serve the property management and legal industries.  At the heart of our products and services is a talented and agile team that understands the importance of a 100% customer focus.

With offices in Santa Barbara, Dallas, and San Diego, our business is built for long term success fueled by happy, loyal customers and a team of AppFolians who contribute to our great culture every day.

To learn more about AppFolio and our company values check out our profile on The Muse!

Why AppFolio?

  •      Competitive Compensation
  •      Medical, Dental, Vision, and a 401k Match
  •      Amazing company culture: focus on a complete lifestyle
  •      Recharge: 20 Days PTO + 9 Paid Holidays
  •      Built to last: Grow your career in an innovative, public company
  •      Make an impact: your work plays a key role in transforming our customers’ businesses
  •      Love your team members: co-workers are often friends too
  •      Offices stocked with healthy snacks, games, and goodies
  •      A commitment to health/wellness including onsite fitness classes
  •      Give back to your team and your community

AppFolio is looking for a User Experience Design Lead to join our our fast paced, hungry team working to bring the power of well-designed SaaS products to a multitude of vertical industries.  

The UX Design Lead manages and mentors a small team of designers and is primarily responsible for leading the direction of a holistic product experience across several small, cross functional teams.  An evangelist for user-centered design, this individual has a unique talent and passion for translating complex tasks into simple interactions, driving ease of use as our key competitive advantage.

The ideal candidate will thrive in a highly collaborative environment, eager to apply Agile and Lean UX techniques while working alongside Software Engineers, QA Engineers, and Product Managers to build revolutionary software solutions.

Responsibilities:

  • Manage and mentor a team of 2-3 UX designers
  • Collaborate with Engineering and Product Management, together with the rest of the UX Team, to ensure a consistent user experience across complex workflows being worked on individually by many small, fast-moving, cross-functional teams
  • Participate in executing on a comprehensive Design Strategy, and work towards meeting usability benchmarks and KPIs
  • Collaborate with Product Management on roadmap and strategy, working as a tireless advocate for the end user and helping to balance those needs with those of the business
  • Meet complex design challenges by participating alongside engineering, QA and product in LeanUX-inspired activities such as design studios, provisional personas and storymapping
  • Ongoing, close collaboration with team members during the sprint including impromptu discussions and brainstorming actives as well as pairing with engineers on design
  • Support designers and teams as needed with wireframes, flow diagrams, rapid prototypes and visual design to help communicate and validate design ideas
  • Facilitate user research, in collaboration with the team, to validate prototypes and conduct ongoing usability testing of the working software
  • Evangelize a cohesive user experience via the consistent use of UI patterns
  • Inspire teams beyond good usability to user delight by promoting beautiful, cutting-edge visual design

Knowledge and Skills:

  • Strong technical aptitude, product common sense, and curiosity combined with a genuine love for products, people, and user experience
  • A cutting edge portfolio of software design that demonstrates outstanding interaction design skills across multiple devices as well as a thorough understanding of graphic design, page layout and typography.
  • Experience with a variety of UX deliverables (wireframes, user flows, mockups, prototypes, etc.), but with a keen sense of when to choose the right tool(s) to communicate the design.
  • Knowledge of Agile UX and Lean UX methodologies and experience working in a highly collaborative, agile environment is a huge plus
  • Advanced proficiency with design and prototyping tools such as Adobe Creative Suite, OmniGraffle, Axure, etc
  • Intermediate to advanced understanding of HTML/CSS, with direct experience optimizing design concepts around these technologies
  • Minimum of 5 years of experience in user experience focused role with demonstrated experience in a manager or mentorship role
  • Knowledge and experience with accounting software a plus

Meet Some of AppFolio's Employees

Damon V.

Software Engineering Director

Damon’s main goal is to create a great engineering culture at AppFolio. He’s responsible for providing teams with the tools they need to build an amazing product.

Cathleen S.

Senior Product Manager

As part of AppFolio's MyCase Team, Cathleen works to deliver legal practice management software that allows attorneys to run a more efficient practice.


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