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AppFolio

Seasonal Customer Service Representative

Seasonal Customer Service Representative

AppFolio revolutionizes the way small and medium-sized businesses grow and compete. We understand that a positive work environment coupled with a creative and talented team is the key to success. We love what we do, and we’re looking for a motivated, creative self-starter to become a temporary member of our call center team.

What you’ll do:

  • Serve as a customer-facing representative for our Tenant & Owner solution
  • Communicate with customers via email and phone using our CRM system
  • Monitor, evaluate, respond and follow-up to customer inquiries and support requests
  • Resolve general inquiries and complex issues both autonomously and in a team environment
  • Collaborate on group projects and discussions

What we’re looking for:

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  • Passion for customer service and relationship building
  • A simple, friendly and authentic way of business writing and speaking that comes across honest, helpful and concise.
  • Extraordinary work ethic
  • Keen attention to detail
  • Ability to quickly grasp concepts and ideas and thrive in an energizing environment
  • Strong interest in technology/cloud based solutions

What we offer:

  • Competitive pay
  • Learning environment
  • Innovative culture
Job ID: ovUF7fwV
Employment Type: Other

This job is no longer available.

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