Facilities Coordinator

Who we are:

Over ten years ago, we launched AppFolio (NASDAQ: APPF) to revolutionize the way small and medium-sized businesses grow and compete. Today our software solutions serve the property management and legal industries.  At the heart of our products and services is a talented and agile team that understands the importance of a 100% customer focus.

With offices in Santa Barbara, Dallas, and San Diego, our business is built for long term success fueled by happy, loyal customers and a team of AppFolians who contribute to our great culture every day.

To learn more about AppFolio and our company values check out our profile on The Muse!

Why AppFolio?

  • Competitive Compensation
  • Medical, Dental, Vision, and a 401k Match
  • Amazing company culture: focus on a complete lifestyle
  • Recharge: 20 Days PTO + 9 Paid Holidays
  • Built to last: Grow your career in an innovative, public company
  • Make an impact: your work plays a key role in transforming our customers’ businesses
  • Love your team members: co-workers are often friends too
  • Offices stocked with healthy snacks, games, and goodies
  • A commitment to health/wellness including onsite fitness classes
  • Give back to your team and your community

Facilities Coordinator

Reporting to Facilities Specialist, and based at the AppFolio, Inc. headquarters located in Goleta, CA, the Facilities Coordinator plays a key role in helping create a functional and enjoyable work environment for our employees.

This role is responsible for assisting with the day to day building operations and ensuring that our employees have a great workplace experience.

Job Duties:

Building Operations/Maintenance:

  • Survey the building for items that need repair (lights, furniture, signage, etc.), tidy up the office, stock batteries & office supplies, check machines to make sure they are working properly
  • Monitor snacks/beverages to make sure they are fully stocked
  • Work with Day porter to ensure kitchen and office spaces are clean and tidy
  • Diagnose issues the arise and determine the right vendor to get the issues fixed
  • Assist with desk moves, relocating equipment to a new spot
  • Troubleshoot printers, headsets and any other equipment that is having issues
  • Help set up furniture & food for events/meetings
  • Refill & maintain coffee machines daily
  • Maintaining the items in server room, keep it organized and clean
  • Versed in Company security systems and surveillance, ensure they are working properly and effectively

New hire support:

  • Setting up new hire email accounts and computer equipment and ensuring they have everything they need.
  • Update seating chart on weekly basis & add new hires to seating chart/work order system.

Meeting and AV assistance:

  • Set up AV for meetings using GoToMeeting Software, troubleshoot when issues arise.
  • Reschedule meetings in conference rooms on Google calendar
  • Survey conference rooms to ensure equipment is working properly, may require tasks to replace or repair equipment
  • Maintain facilities work order system, ensuring all items get done and closing out pending completed tickets
  • Inventory of computer equipment
  • Inventory and ordering of office supplies
  • Receive complaints, feedback or suggestions from employees and relay to Facilities specialist for consideration
  • Update spreadsheets for expenses and service logs for each vendor/delivery company

Minimum qualifications and requirements:

Bachelor’s Degree preferred; 1-2 years of experience or equivalent combination of education and experience preferred. Experience with AV desired.

  • Must be able to work independently with little direction to solve problems while remaining professional and positive at all times.
  • Must be able to build and maintain a positive team environment.
  • Organized and detail oriented.
  • Must have excellent communication skills (oral and written) to effectively work with all levels of staff.

Physical Demands:

The physical demands are representative of an employee to successfully perform the essential functions of the job.

  • Reaching: extending hand(s) and arm(s) in any direction.
  • Standing and walking: particularly for sustained periods of time.
  • Stooping and/or kneeling
  • Climb: ladders and stairs.
  • Lifting: raising objects ranging from 1lb – 50lbs. from a lower to a higher position or moving objects horizontally from position-to-position.
  • While performing the duties of this job, the employee is regularly required to walk and sit at a desk, read and comprehend, reason and analyze, use fine finger movements, see, talk and hear.


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