Compliance Specialist

Who we are:

Over ten years ago, we launched AppFolio (NASDAQ: APPF) to revolutionize the way small and medium-sized businesses grow and compete. Today our software solutions serve the property management and legal industries.  At the heart of our products and services is a talented and agile team that understands the importance of a 100% customer focus.

With offices in Santa Barbara, Dallas, and San Diego, our business is built for long term success fueled by happy, loyal customers and a team of AppFolians who contribute to our great culture every day.

To learn more about AppFolio and our company values check out our profile on The Muse!

Why AppFolio?

  • Competitive Compensation
  • Medical, Dental, Vision, and a 401k Match
  • Amazing company culture: focus on a complete lifestyle
  • Recharge: 20 Days PTO + 9 Paid Holidays
  • Built to last: Grow your career in an innovative, public company
  • Make an impact: your work plays a key role in transforming our customers’ businesses
  • Love your team members: co-workers are often friends too
  • Offices stocked with healthy snacks, games, and goodies
  • A commitment to health/wellness including onsite fitness classes
  • Give back to your team and your community

Why you will love our team:

The Compliance Specialist will work across all our services (currently Payments, Screening, Insurance, Websites, Maintenance Contact Center, Collections and Premium Leads - the list will continue to grow!) to understand the frameworks within which our business lines operate and to ensure compliance within these frameworks. You will have the opportunity to become an specialist in one or more regulated areas. You will build relationships with key AppFolio leaders as you work with them to understand and implement priorities. You will also get the chance to work with our partners, inside and outside counsel and auditors. You will be an extremely curious, self directed, highly organized individual, with an ability to multitask and thrive in a fast paced environment. Work as part of a smart, driven team to help our business and our customers succeed and grow!

What you will do:

  • Become an subject matter expert - gain an in-depth and technical knowledge on a particular regulatory area related to one or more of our services
  • Stay current with industry trends, laws, regulations and partner requirements in your specialist area
  • Keep team and company up to date with changes and be proactive in understanding effects on our products and services
  • Be able to undertake both detailed and high-level research projects, understanding the business needs and goals and applying regulatory and legal frameworks to our services
  • Support compliance and business teams to ensure policies remain up to date and relevant
  • Monitor department, company and customer compliance with policies and procedures
  • Manage the inflow of legal compliance requests, licensing requirements and other general inquiries in accordance with established departmental processes; requests are often highly confidential and urgent in nature
  • Track and monitor deadlines and expiries; complete required documentation within set timeframes
  • Acquire data from internal resources to assist in formation of responses to requests
  • Work with teams to continuously improve workflows, tools, and data integrity
  • Assist with responding to customer related escalations and compliance questions

What we are looking for:

  • Strengths in analysis and problem solving
  • Experience in working in a legal or regulatory environment
  • Great judgment, ethics and confidentiality
  • Incredible attention to detail
  • Ability to adjust priorities quickly as circumstances dictate
  • Experienced in drafting complex professional and legal documents
  • Ability to work cross-functionally in a dynamic environment
  • College degree
  • Paralegal and/or legal assistant experience valuable

Meet Some of AppFolio's Employees

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