Business Systems Analyst

Who we are: 

Over ten years ago, we launched AppFolio (NASDAQ: APPF) to revolutionize the way small and medium-sized businesses grow and compete. Today our software solutions serve the property management and legal industries.  At the heart of our products and services is a talented and agile team that understands the importance of a 100% customer focus. 

With offices in Santa Barbara, Dallas, and San Diego, our business is built for long term success fueled by happy, loyal customers and a team of AppFolians who contribute to our great culture every day. 

To learn more about AppFolio and our company values check out our profile on The Muse! 


Why AppFolio? 

  • Competitive Compensation
  • Medical, Dental, Vision, and a 401k Match
  • Amazing company culture: focus on a complete lifestyle 
  • Recharge: 20 Days PTO + 9 Paid Holidays
  • Built to last: Grow your career in an innovative, public company 
  • Make an impact: your work plays a key role in transforming our customers’ businesses
  • Love your team members: co-workers are often friends too
  • Offices stocked with healthy snacks, games, and goodies
  • A commitment to health/wellness including onsite fitness classes
  • Give back to your team and your community

​ ​Systems​ ​Analyst  

This​ ​person​ ​will​ ​work​ ​with​ ​other​ ​Business​ ​Systems​ ​team​ ​members,​ ​project​ ​managers,​ ​business leaders,​ ​and​ ​end​ ​users​ ​in​ ​coordinating​ ​and​ ​developing​ ​solutions​ ​within​ ​organization's​ ​business systems​ ​in​ ​a​ ​Software​ ​as​ ​a​ ​Service​ ​(SaaS)​ ​environment.​ ​The​ ​ideal​ ​candidate​ ​will​ ​be​ ​comfortable working​ ​with​ ​all​ ​levels​ ​of​ ​the​ ​business​ ​and​ ​adept​ ​at​ ​converting​ ​user​ ​requirements​ ​into deliverable​ ​business​ ​system​ ​solutions.  


  • Gather​ ​business​ ​requirements​ ​from​ ​users​ ​and​ ​create​ ​functional​ ​requirements​ ​as necessary​ ​to​ ​support​ ​application​ ​design​ ​and​ ​enhancement​ ​activities.  
  • Work​ ​with​ ​development​ ​team​ ​to​ ​create​ ​technical​ ​design​ ​specifications​ ​and​ ​assist​ ​with development​ ​activities​ ​from​ ​a​ ​functional​ ​perspective.  
  • Develop​ ​and​ ​test​ ​system​ ​configuration,​ ​development,​ ​and​ ​enhancement​ ​activities.  
  • Perform​ ​quality​ ​assurance​ ​and​ ​regression​ ​testing​ ​of​ ​all​ ​modifications​ ​to​ ​Financial  
  • Systems​ ​applications​ ​in​ ​test​ ​and​ ​production​ ​environment.
  • Assist​ ​with​ ​development​ ​of​ ​training​ ​material​ ​and​ ​perform​ ​user​ ​training  
  • Act​ ​as​ ​a​ ​critical​ ​team​ ​member​ ​on​ ​implementation,​ ​enhancement,​ ​and​ ​business process​ ​improvement​ ​projects.  
  • Support​ ​the​ ​configuration​ ​and​ ​setup​ ​of​ ​Zuora​ ​and​ ​related​ ​solutions.
  • Assist​ ​with​ ​the​ ​ownership​ ​of​ ​business​ ​system​ ​configuration​ ​components.
  • Act​ ​as​ ​a​ ​liaison​ ​for​ ​the​ ​Business​ ​Systems​ ​department​ ​on​ ​enterprise-wide​ ​projects.
  • Manage​ ​small​ ​to​ ​medium​ ​size​ ​projects  


  • Bachelor’s​ ​degree​ ​in​ ​Business/Accounting/Computer​ ​Science/Information​ ​Systems
  • 2-5​ ​years​ ​of​ ​hand-on​ ​experience  
  • Salesforce​ ​BSA​ ​experience​ ​is​ ​required.​ ​​ ​Zuora​ ​experience​ ​considered​ ​a​ ​plus.
  • Strong​ ​understanding​ ​of​ ​finance​ ​systems​ ​and​ ​accounting​ ​best​ ​practices
  • Strong​ ​project​ ​management​ ​skills​ ​in​ ​order​ ​to​ ​organize​ ​and​ ​implement​ ​business process​ ​solutions;​ ​ability​ ​to​ ​track​ ​and​ ​document​ ​project​ ​deliverables.
  • Strong​ ​analytical​ ​and​ ​judgment​ ​skills.  
  • Excellent​ ​written​ ​and​ ​verbal​ ​communication​ ​skills.  
  • Ability​ ​to​ ​successfully​ ​establish​ ​and​ ​maintain​ ​relationships​ ​with​ ​internal​ ​customers, and​ ​dedication​ ​to​ ​meeting​ ​customer​ ​expectations​ ​and​ ​requirements
  • Ability​ ​to​ ​work​ ​cooperatively​ ​in​ ​team​ ​situations​ ​and​ ​share​ ​knowledge​ ​freely
  • Negotiation​ ​skills​ ​to​ ​appropriately​ ​manage​ ​customer​ ​expectations​ ​regarding​ ​scope, schedule,​ ​and​ ​budgetary​ ​parameters  

No outside recruiter or agency submissions, please.
Such submissions will be considered free to AppFolio.

Meet Some of AppFolio's Employees

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