Mobile Demand Services Manager, EMEA

Company Description

AOL is a media technology company with a mission to connect consumers and creators through open marketplaces. AOL uses data to disrupt content production, distribution and monetisation. We connect publishers with advertisers across our global, programmatic platforms, tapping into Microsoft inventory and original content brands like TechCrunch, The Huffington Post and MAKERS which reach over 500 million monthly global consumers. Within our mobile advertising network alone, we have a reach of roughly 800 million users. A subsidiary of Verizon, AOL is shaping the digital future.

Job Description

Throughout its history, Millennial Media has driven innovation in mobile advertising and is firmly established as a leading programmatic mobile ad marketplace; making mobile simple for the world’s top brands, app developers, and mobile web publishers. The company's unique data and technology assets enable advertising clients to connect with their target audiences at scale whilst driving monetization for leading publishers and app developer partners.

In 2015, Millennial Media was acquired by Aol to boost their global mobile advertising capabilities and today, forms Aol’s ONE Mobile offering.

Aol ONE Mobile is now seeking an experienced account manager, based in our London office, to join our growing team.

The Role

  • The Demand Services Manager will serve as a key point of contact, and is responsible for the day-to-day management of programmatic demand partners.

  • This includes Integrated Bidders (such as DSPs and Ad Networks) as well as supporting Buyer accounts such as Agency Trading Desks, Independent Trading Desks and Agency Programmatic Buying Units.

  • The Demand Services Manager will work in partnership with the Demand Development team and the wider Demand Services organisation to identify and facilitate account growth opportunities - delivering best-in-class customer-service.

  • The ideal candidate will have a strong track record of pro-actively managing and growing digital media accounts on behalf of a digital media or technology business.

Duties & Responsibilities:

  • Manage and grow regional demand accounts through pro-active servicing, timely response to queries and focused account planning.

  • Oversee the integration and ramp-up of new Bidder Accounts to successfully launch new demand partnerships.

  • Develop in-depth knowledge of the business benefits of the ONE Mobile platform, products, and capabilities and articulate this to buy-side partners.

  • Facilitate regular business reviews and manage day-to-day account communications to identify revenue-growth opportunities and address any barriers to spend.

  • Collaborate with colleagues and cross-functional teams at ONE Mobile / Aol to identify & drive opportunities for partners to increase their investment with ONE Mobile.

  • Provide key partner insights to our Product and Publisher teams by gathering, documenting, and disseminating Demand accounts’ product needs and supply requirements

  • Maintain account activity tracking, prioritize account efforts and clearly communicate account status to management

  • Act as a “brand ambassador” for Aol, representing the culture, values, and ambitions of the leading premium mobile platform.

Education/ Experience:

  • Extensive relevant account management experience in digital media and advertising.

  • The ability to demonstrate knowledge and understanding of mobile advertising as well as the programmatic landscape is required.

  • Entrepreneurial spirit and work ethic; proven track record of taking ownership and driving results for his/her business.

  • Ideally fluent in at least one other European language (in addition to English) - although not essential

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