DNS Load Balancing Manager

Company Description

AOL is committed to hiring and growing the best talent on the planet within the Media Technology industry, and yes you read that right, Media Technology! In case you haven’t heard AOL these days consists of totally awesome brands like Huffington Post, Mapquest, TechCrunch and Engadget just to name a few. Additionally, we own & operate the best advertising technology stack in the business with our launch of AOL One giving both advertisers and publishers an end to end solution for their clients. With the acquisition of AOL by Verizon in June of 2015 we are stoked to have the opportunity to combine their footprint of 1.5B+ connected devices to the overall AOL strategy as we continue to focus our efforts on the mobile and video advertising markets. While we love being part of the Verizon family, we are continuing to run as a standalone company (yay!).

Above & beyond all the cool brands, content and advertising tech though we are a company that attracts, values and grows truly awesome people and talent. If you are looking for a career (not just a job), enjoy a fast paced & dynamic work environment, love working with super smart and top tier engineers and want to be a part of the continued success in growing the AOL business then look no further than this role @ AOL!

Job Description

AOL’s global platform Services (gpS) team is looking for a passionate and experienced leader to manage our Application Networking organization, consisting of super smart and passionate Site Reliability Engineers who run, among other things, the company’s DNS, CDN, Load Balancing & GSLB platforms. AppNets, and the gpS team, are part of the central technologies organization which runs the entire IT Infrastructure for the company and operates technology at a gigantic scale! We are looking for someone with a deep technical background and a huge passion for inspiring and leading people, while creating a fun and energetic atmosphere for your team.  

AOL isn’t unlike many other companies that have had a long and successful run in the technology and media space. We have an expansive base of services that utilize AOL’s massive scale of owned and operated infrastructure, a mix of acquired companies that operate solely on public cloud infrastructure and another bucket of properties that are somewhere in between those two ends of the spectrum. That’s a creative way of saying that not only will you be expected to lead and manage an insanely large internally hosted infrastructure of services like DNS etc, you will also help set the standards and guidelines by which these services are offered and consumed by our customers on public cloud infrastructures like AWS. We want you to help drive improvements in how we design, deploy, manage & automate our services to exceed our customer's business objectives.  

Should you choose to accept this mission you will work closely with key stakeholders within the technologies organizations, both on the ops and development sides, as well as our security, legal, finance and product teams here @ AOL. The position will report up through the VP of global platform Services (gpS)

Key Responsibilities

Think outside the box to chart the next generation of AppNets services we offer our customers, balancing the need to scale our o&o infrastructure along with our push into public cloud.

Manage the integration of past/present/future technology acquisitions specific to the AppNets supported services, this a huge part of the role as we continue to invest and grow, we need your help to get better at standardizing on supported long term solutions.

From DNS resolution, load balancing and content switching logic, to optimizing site delivery and overall system design, you and your team will be the go to resources for all things HTTP & delivery.  

Drive automation efforts to enable deploying and scaling our services much more efficiently.

Help align AppNets technology roadmaps with business priorities. How do we enable what they need to accomplish more quickly, cost effectively while improving performance?

Be an influential figure in the technology roadmap of our vendors, driving both change and consistency where needed.

Inspire your team to provide insanely great 24/7 operational support for the services you support, proactively solving issues before they become problems and training your folks to solve business problems vs. just performing operational tasks.  


You unequivocally love technology, talking 01110011 01110101 01110000 01110000 01101111 01110010 01110100 00001101 00001010 to your fellow engineers while also being able to explain in plain english the value your team provides to business and product owners.

You’ve worked in a system of scale before with tons and tons of servers (10K+), lots of moving parts and a complicated mix of languages, protocols, services etc.

You are willing to “carry the pager”, but strive to create an architecture and environment where it never goes off.

Experience with major load balancing vendors such as Citrix, F5, A10 etc, specific to the evolution of software defined load balancing along w/ how those technologies compare/contrast with services available on public cloud providers. 

Experience with web technologies such as Tomcat, Apache, Weblogic, PHP, Ruby, LAMP Stack, MySQL etc

System Administration comfort in Linux, other flavors of Unix, and even (dare we say), Windows.  

DNS knowledge/background on things like BIND, BlueCat, UltraDNS and other hosted and managed DNS solutions. Ability to chart the next course of how dual environments are managed (hosted and 3rd party/public cloud) to optimize both performance and security.  

Outstanding communication skills for the ability to explain, at all levels of the organization, the output and recommendations, you will need to influence and lead others to follow the guidelines by which this role will help to create;

Proficient in public cloud billing and technology options, specifically but not necessarily limited to Amazon Web Services. Proficient meaning an understanding of AWS services and how to interpret a large and complex invoice for the purposes of modeling as well as business unit conversations around the correlation of usage → spend.  

About You

You love the idea of creating, owning and executing on large and complex initiatives;

You're a leader, you’re inspired by managing and working with people smarter than you while channeling their energy to execute on a strategy you help develop.

You like the idea of playing a key role in a growing company while also having the freedom to develop & refine this leadership role to grow the team

You love working with and talking to people, motivating our partners and employees to think strategically

You enjoy the concept of having the perfect balance of leadership from above as well as enough individual ownership to define how your team will operate

You take pride in your work and you believe, truly believe, that the success for the team is more important than your individual success

You love to tackle, brainstorm and solve complex problems while promoting teamwork

You absolutely, unequivocally, like to have FUN and want to promote an enthusiastic workplace where folks can’t wait to get into the office each morning!   

Additional Information

"EEO/AA Women, Minorities, Veterans, Individuals with Disabilities Employer: AOL offers a competitive salary and benefits package, including 401(k) match and performance bonus. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or other protected category."

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