Credit Control Administrator

Company Description

AOL is a media technology company with a mission to simplify the internet for consumers and creators by unleashing the world's best builders of culture and code. As the 4th largest online property in the U.S., with approximately 200 million monthly consumers of its premium brands, AOL is at the center of disruption of how content is being produced, distributed, consumed and monetized by connecting publishers with advertisers on its global, programmatic content and advertising platforms. AOL's opportunity lies in shaping the future of the digitally connected world for decades to come. 

Job Description

At the AOL Global Shared Service Center (SSC) our mission is to provide world class service, offer our employees meaningful growth opportunities, uphold the financial integrity of AOL and continuously improve our processes. 

General collection responsibilities include effective management of the company’s A/R portfolio and credit risk management, day-to-day customer communication, dispute resolution, delivery of key collection performance metrics, as well as maintaining effective relationships will all internal and external customers.

What you'll be doing!

Reporting to the Accounts Receivable Supervisor, the Credit Control Administrator will be responsible for the following:

•Support the Accounts Receivable Supervisor on the collections of International accounts receivables.

•Perform daily collection activities to ensure compliance with AOL collection and credit policies.

•Ensure that all debts are promptly collected using collection efficiency and keeping 90+ days to a minimum.

•Document all collection and A/R inquiry activities.

•Liaise with internal departments to ensure any invoice disputes are resolved quickly and credit notes approved and raised.

•Perform reconciliations on accounts and prepare reports on a weekly/monthly basis.

•Build strong business relationships with internal & external customers. 

•Identify opportunities for business efficiencies within the AR function.

•Provide effective support when called upon to work on ad-hoc projects.

•Month end duties.

•Assist with year-end / audit duties.


•Bachelor’s Degree.

•commercial experience working in credit control.

•Knowledge of legislation and best practice governing credit control.

What would be nice!

•Knowledge of SAP. 

•German language desired but not essential. 

•Experience of the advertising sector.

•Experience in a large multinational, shared services environment.

Key Competencies

•Attention to detail and accuracy.

•Organizational skills to facilitate the prioritization of work.

•Ability to build good constructive relationships with internal and external customers.

•Ability to move fluidly in a fast paced environment.

•Ability to work collaboratively as well as independently.

•Strong written and oral communication.

•Problem-solving skills.

•Customer-centric focus.

•Process design and improvements.

Additional Information

EEO/AA Women, Minorities, Veterans, and Individuals with Disabilities Employer: AOL offers a competitive salary and benefits package, including 401(k) match and performance bonus. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or other protected category. 

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