Associate Systems Analyst
AOL is a media technology company with a mission to simplify the internet for consumers and creators by unleashing the world's best builders of culture and code. As one of the largest online properties in the U.S., with approximately 200 million monthly consumers of its premium brands, AOL is at the center of disruption of how content is being produced, distributed, consumed and monetized by connecting publishers with advertisers on its global, programmatic content and advertising platforms. AOL's opportunity lies in shaping the future of the digitally connected world for decades to come.
The Systems Analyst will support and provide production support for ETL interfaces from various source systems to SAP Financial System. The individual will be responsible for review, investigation, tracing, and debugging interface failure notifications using ORACLE SQL. Identify root causes of interface failures,maintain, create and run multiple SQL queries, ability to collaborate with Sr. System analysts, QA testers, Developers and Business users. Working knowledge of JAVA API’s, JSON files, RESTful web services, ETL tools, & unix. Provide support to SAP End Users. Updates to Interface and related documentation.
Provides support for day-to-day production issues maintaining documentation in the appropriate tracking systems while adhering to prescribed escalation & change control procedures
First point of contact for incoming applications supports related incidents, problems and inquiries
Provide timely resolution to end user software incidents and connectivity issues
Collaborate with third party technical support to ensure smooth and reliable operation of software and systems fulfilling business objectives and processes
Ensures adequate documentation is provided to support training for applications
Leads identification of continuous improvement opportunities and related projects
Works to prescribed methodologies for all project implementations
Ensures business and system processes and procedures are documented through the use of industry standard process flow and flow charting techniques
Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and delivery
Provides advanced problem solving and implementation skills, and/or as a team member to implement, upgrade and support complex application systems.
Documents and describes complex processes and procedures
Manage individual workload to deliver project milestones.
Additional tasks/responsibilities as defined
3-5 years related work experience required.
Solid SQL experience to include writing Queries, & Views. Stored procedure knowledge preferred
exposure to troubleshooting or testing web applications (specially with SalesForce)Java, REST web services, or ETL tools.
Strong analytical skills and aptitude to troubleshoot complex technical issues
Bachelor's or equivalent in MIS or Accounting
Excellent written and verbal communications skills
Ability to jump in and resolve issues in a timely manner.
Experience working in an agile environment
Background in Accounting and/or Advertising.
SAP IS Media knowledge
SAP Financial knowledge
Media Planning Systems knowledge
EEO/AA Women, Minorities, Veterans, Individuals with Disabilities Employer: AOL offers a competitive salary and benefits package, including 401(k) match and performance bonus. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or other protected category.
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