Account Manager

Company Description

A Little About ONE: 

ONE by AOL is an advertising technology solution that connects publishers, advertisers, and consumers. One by AOL enables these groups to connect via premium and personalized ad experiences across desktop, mobile, tablet and TVs. It is the global partner of choice for leading publishers, advertisers and agencies seeking to maximize the value of their brands online.

ONE's Three Word Oath: Open, not closed

Job Description

Responsibilities: 

  • Manage back end day-to- day operations for publisher account base comprised of
    industry leading Web sites
  • Provide superior customer service via creativity, responsiveness, and strong
    interpersonal skills in daily interactions with clients
  • Assist with network implementation and on-boarding of new sites; assure adherence to
    Oath’s commitment to quality content
  • Develop in-depth knowledge of the industry
  • Manage general and specialized client requests; including set up, billing inquiries,
    account requests, and feature/product enhancement requests from new and existing
    clients
  • Participate in strategic planning with Account Executive to help hit team revenue goals.

Qualifications

Minimum Qualifications: 

  • Bachelor’s degree or equivalent experience
  • 0-2 years of progressive, client-facing experience or strong internship experience.
  • Effective time management skills – able to prioritize and meet deadlines
  • Creative thinker comfortable with implementing out of the box solutions and
    leveraging past experiences to create new solutions
  • Must be self-motivated and have the ability to take initiative in business situations 
  • Extremely proactive and biased towards taking action
  • Ability to establish and maintain effective working relationships within all levels of the
    organization and external clients
  • Flexible, startup mindset and able to work in a fast-paced, unstructured environment
  • Intrinsically motivated and comfortable working independently
  • Desire to learn basic sales skills through on-the- job training
  • Strong communication, customer service and analytical skills

Preferred Qualifications: 

  • Proficiency with Microsoft Office and SaaS products a plus

Additional Information

About Oath:

Oath, a subsidiary of Verizon, is a values-led company committed to building brands people love. We reach over one billion people around the world with a dynamic house of 50+ media and technology brands. A global leader in digital and mobile, Oath is shaping the future of media.


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