Assistant General Manager- Basecamp Brewpub

    • Scottsville, VA

The Assistant General Manager (AGM) at DBBC- Basecamp Brewpub is responsible for coordination and oversight of the Hospitality operation day-to-day, overseeing personnel, assistant managers and supervisors. The AGM is responsible for ensuring the smooth day to day operation of the Basecamp Brewpub and Meadows from a FOH and grounds perspective. This position ensures sound onboarding, training, continuous training and personnel accountability. Where the GM is responsible for broad oversight and operational performance, the Assist GM is more tactical. The Assistant GM oversees loyalty programs, and coordinates with the marketing department to accommodate operational and staffing needs. The Assistant GM oversees programmatic areas of the restaurant/grounds by execution or delegation. The Assistant GM may acts as the General Manager in their absence, and assists the General Manager in the following: sales/costs analysis, performance management, food quality, customer satisfaction, and cleanliness/sanitation.

Daily Duties, Functions, Responsibilities


• Directly manages all front of house performance.
• Oversees and manages scheduling and leave requests.
• Responsible for hiring, onboarding, interviewing, and training all FOH staff.
• Focuses on providing an environment for an excellent guest experience.
• Make sure that employees are properly trained so that cleanliness and sanitation are consistently achieved
• Control cash and other receipts by abiding by all company policies and procedures
• May operate as primary customer service provided depending on the area of responsibility
• May make hiring/termination decisions in lieu of General Manager in consultation with human resources.
• Complete all relevant paperwork in a timely manner (reports, forms, invoices, etc.)
• Complete performance appraisals for staff
• Fully understand and adhere to all federal, state, and local regulations pertaining to health and safety
• Other duties as assigned.



Job Qualifications
Knowledge, Skills, and Abilities
• Thorough knowledge of food and beverage industry
• Sound analytical skills (mathematics, organization, etc.).
• Ability to manage people in a high-stress, fast-paced working environment
• The ability to create and maintain a high quality environment for employees
• The ability to deal tactfully with difficult customers
• Knowledge of business English and spelling.
• Basic to Intermediate level proficiency in office-related software.
• Office equipment used includes computer, copier, postage meter, Fax, printer, multiple-line phone, paper folder, laminator, projector, and scanner.
• Ability to follow oral and written instructions.

Knowledge, Skills, and Abilities
• Thorough knowledge of food and beverage industry
• Sound analytical skills (mathematics, organization, etc.).
• Ability to manage people in a high-stress, fast-paced working environment
• The ability to create and maintain a high quality environment for employees
• The ability to deal tactfully with difficult customers
• Knowledge of business English and spelling.
• Basic to Intermediate level proficiency in office-related software.
• Office equipment used includes computer, copier, postage meter, Fax, printer, multiple-line phone, paper folder, laminator, projector, and scanner.
• Ability to follow oral and written instructions.




Education and Experience
• Any combination of education and experience equivalent to graduation from high school and four years of food and beverage/restaurant experience.
• Restaurant management experience preferred.
• High school diploma.
• Virginia Driver's License




Physical Conditions and Nature of Work Contacts
• Regular contacts are made with individuals from other internal departments, outside organizations, and/or the general public for purposes of exchanging information which may require some judgment or interpretation.
• Communication is usually cooperative in nature, with somewhat frequent conflicts requiring confrontation and appropriate use of tact.
• Conducts work in a standing (more than half of one shift; 5-6-hours) and sitting position; job requires frequent standing, walking, bending, stooping and light lifting.
• Requires frequent operation of a variety of office machines.
• Requires the ability to use kitchen appliances.

The story about Devils Backbone Brewing Company goes like this. Years ago, our founders, Steve and Heidi Crandall, were on a ski trip in the Alps when they tried their first craft beer, a German Weisse at a brewpub.
So to satisfy their thirst for a local haunt that served craft European-style beers, they started a whole brewery complete with a full-on brewpub for locals and visitors. It became a place where folks could drink and tell stories about their time on the trail or ski slope, or all of the above.
They named it Devils Backbone, the same name some brave surveyors, including Thomas Jefferson's dad, Peter, called this hard-to-summit mountain region almost 300 years ago. Kinda poetic, right?
In 2016 Devils Backbone Brewing Company was acquired by Anheuser-Busch. Since then, we've continued to brew award-winning beers that we're proud of, as well as share our beers with more beer friends than ever before!

Well there's your history, and here's a bit of our philosophy: we think being slow by nature is of mighty importance. It's why we take our time brewing our lagers and it's why we're smack dab in the middle of the Blue Ridge Mountains. If you're ever in Virginia, we'd love for you to stop by the brewery and have a beer with us.


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